Retail Business Development Manager

2 months ago


Manchester, United Kingdom Abercrombie and Fitch Stores Full time
Job Description

A Full-Time Store Leader plays a pivotal role in driving business growth through effective leadership and is actively involved in ensuring a unique customer experience. Store Leaders should be assertive, analytical, and trustworthy as a leader of a multi-million dollar business. They utilize applied learning to evolve as a business leader and improve store results. The Store Leader leads a team of associates to ensure operational tasks and procedures are successful as well as opening and closing routines being completed, all while keeping the customer at the center of everything we do.

Key Responsibilities
  • Training and Development: Provide guidance and support to associates to enhance their skills and knowledge.
  • Customer Experience: Foster a customer-centric environment that promotes loyalty and satisfaction.
  • Communication: Effectively communicate with associates, customers, and management to ensure seamless operations.
  • Store Presentation and Sales Floor Supervision: Maintain a visually appealing store environment and supervise sales floor activities to drive sales and revenue growth.
  • Asset Protection: Implement and maintain asset protection strategies to prevent loss and ensure store security.
  • Policies and Procedures Adherence: Ensure compliance with company policies and procedures to maintain a safe and efficient work environment.
Qualifications
  • At Least One Year of Customer Service Experience: Proven track record of providing exceptional customer service in a retail environment.
  • Work Ethic: Demonstrated ability to work in a fast-paced environment with a strong work ethic.
  • Assertiveness: Confident and assertive communication style to effectively lead and motivate associates.
  • Applied Learning: Ability to apply learning to evolve as a business leader and improve store results.
  • Attention to Detail: Meticulous attention to detail to ensure accuracy and quality in all aspects of the job.
  • Analytical Skills: Strong analytical skills to analyze data and make informed decisions.
  • Adaptability / Flexibility: Ability to adapt to changing situations and priorities in a dynamic retail environment.
  • Multi-Tasking: Proven ability to handle multiple tasks and responsibilities simultaneously.
  • Stress Tolerance: High level of stress tolerance to manage pressure and deadlines in a fast-paced environment.


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