Financial Assessments Team Lead

2 days ago


Nuneaton, Warwickshire, United Kingdom Warwickshire County Council Full time

About the Team and the Role

Warwickshire County Council is seeking an ambitious, knowledgeable, and motivated Team Lead, Financial Assessments and Benefits Advice to lead our dynamic team.

The successful candidate will have the ability to direct and lead a team of 11 FTE's in delivering the financial assessment service. They would preferably have experience of managing a team of a similar size or can demonstrate how they would manage a team of this size.

The role will form part of the wider Transformation and Transaction Finance Management Team and will contribute towards decisions and strategies that will help the Council achieve its strategic priorities.

The Team Lead will be responsible for investigating and responding to disputes, appeals, complaints, improving the service and providing training where required. Candidates need to be able to work on their own initiative, without close supervision to deadlines, with strong organisational skills, able to prioritise work and resources with frequent interruptions.

The role will be offered on a flexible working basis, although the successful candidate will be required to work in our office at times, in line with the demands of the role and team requirements.

Key Responsibilities

  • Lead a team of 11 FTE's in delivering the financial assessment service
  • Direct and manage the team to achieve strategic priorities
  • Investigate and respond to disputes, appeals, complaints
  • Improve the service and provide training where required
  • Work on own initiative, without close supervision to deadlines
  • Prioritise work and resources with frequent interruptions

Requirements

  • Experience of managing a team of a similar size or can demonstrate how they would manage a team of this size
  • Ability to interpret all types of legislation and financial policies connected to this position
  • Experience of undertaking complex financial assessments or having similar benefits assessment and claims experience
  • Thorough knowledge of relevant statutory requirements, including benefit legislation, regulations and ideally the Care Act 2014
  • Ability to work on own initiative, without close supervision to deadlines
  • Strong organisational skills, able to prioritise work and resources with frequent interruptions

Working for Warwickshire County Council

Warwickshire County Council is a place where everyone feels valued, included, safe, supported, and welcome. Our people are at the heart of this vision, could you be one of them

We provide a generous pension scheme which includes an employer contribution rate of typically around 19 percent per month, to help support your financial security during retirement.

The benefits we offer include agile working, a valuable part of the pay and reward package for employees working in local government, generous annual leave entitlement, plus bank holidays and an additional day at Christmas, and access to Vivup benefits and discounts platform.

Additional Information

The Fluency Duty is outlined in the Code of Practice on the English language requirements for public sector workers. The Fluency Duty for this role is Required. You must be able to speak and provide advice in accurate spoken English to the public.



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