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Automotive Service Centre Lead

2 months ago


Plymouth, Plymouth, United Kingdom Markerstudy Group Full time

Markerstudy Group is a prominent player in the automotive sector, specializing in innovative solutions for vehicle glazing. Our commitment to advancement is reflected in our cutting-edge technologies, including automated lifting systems and advanced bonding materials designed for challenging weather conditions.

We pride ourselves on being industry leaders in the training and development of our workforce, providing exceptional opportunities for career growth.

As a recognized employer, Markerstudy Group offers a dynamic and forward-thinking work environment.

We are currently seeking a Service Centre Supervisor to join our team.

Key Responsibilities

  • Achieve and maintain established performance metrics as a Technician.
  • Uphold the operational standards of the Service Centre.
  • Offer assistance and support to colleagues and clients, both internally and externally.
  • Aid the Service Centre Manager in managing inventory effectively.
  • Oversee the Service Centre in the absence of the Service Centre Manager.
  • Provide relevant operational insights and feedback to management.
  • Ensure clear and timely communication with Technicians, the Service Centre Manager, and the Area Manager.
  • Assist the Service Centre Manager in maintaining health and safety standards.
  • Manage and replenish consumable supplies for the Service Centre.
  • Coordinate the regular disposal of glass and chemical waste.
  • Perform any additional duties as directed by the Service Centre Manager or Area Manager.

Required Skills

  • Ability to work independently and collaboratively within a team.
  • Strong communication skills, both in-person and over the phone.
  • Proven capability in planning and organizing workload effectively.
  • Adaptable to varying work demands.
  • Self-motivated and proactive in taking initiative.