Service Centre Coordinator

1 month ago


Plymouth, Plymouth, United Kingdom Markerstudy Group Full time

Role Profile: Service Centre Advisor

Auto Windscreens is a leading automotive glazing company that prioritizes innovation and customer satisfaction. As a Service Centre Advisor, you will play a crucial role in supporting the Service Centre Manager and Supervisor in ensuring the efficient operation of our Plymouth Service Centre.

Key Responsibilities:

  • Complete general Service Centre office tasks to support the Service Centre Manager & Service Centre Supervisor, ensuring high compliance with all tasks.
  • Provide help and support to all colleagues and customers both internally and externally.
  • Ensure the efficient running of the network scheduling system by manually intervening where required and maintaining effective communication with external customers, Technicians, Service Centre Supervisor, and the Service Centre Manager.
  • Provide operational information and feedback to relevant management teams.
  • Liaise closely through clear and timely communication with external customers, Technicians, and field management.
  • Assist with controlling and replenishing the consumable stocks for the Service Centre.
  • Ensure Health and Safety processes are adhered to on all occasions.
  • Perform any other ad-hoc duties requested or advised by the Service Centre Manager & Service Centre Supervisor.

Required Skills:

  • Ability to work on own initiative and as part of a team.
  • Excellent communication skills both face-to-face and via the telephone.
  • Able to demonstrate a good level of competence in planning and organizing own workload.
  • Flexible approach to work demands.
  • Proactive self-motivator and able to work on own initiative.


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