Business Development Apprentice

7 days ago


Luton, Luton, United Kingdom TUI Full time

About the Role

The time that our customers spend away on our holidays is precious. That's why we need to understand what our customers want as well as how the world is changing so we can design, develop and deliver dream holidays. Our Commercial team do just this, sustainably delivering growth and profitability through cleverly managing price, focusing on cost and controlling the availability of our products.

As a Commercial Apprentice, you'll gain unrivalled insight into how we go about planning, pricing and selling our TUI and First Choice holiday experiences. You'll spend two years rotating between three of our core commercial departments:

  • Trading - this team ensures our products are available to our customers at the right price, at the right time, in line with demand and competition. You'll learn about how we sell our flights and hotels at the right price in order to hit our key targets, as well as how we monitor our competitor's activity.
  • Product Planning - this team ensures we have the right products on offer to give our customers the widest variety of holidays to choose from. You'll learn about how we select which new holiday concepts and hotels to offer our customers, as well as how we price them and present them to our customers, from the content on our websites, to brochures in our retail stores
  • Aviation Planning - this team ensures we have the right planes in the right place, at the right time. You'll learn about how we manage and plan our flying programme, and will work within the Aviation Support team loading our flying into our systems, managing seasonal changes, and then communicating these to our suppliers and customers

Whichever teams you join, you'll have a fantastic opportunity to gain a full insight into our Commercial function and how our business works on a day-to-day basis. You'll support a portfolio of destinations, making important commercial decisions which will help drive forward the strategy and profitability of TUI UK.

You will also be working towards a Level 3 Business Administrator apprenticeship. If you'd like to know more about the content covered as part of the apprenticeship, you can do so by clicking where you'll be directed to an external site for more information.

A requirement of this role is that you provide evidence that your grades are equivalent to English GCSEs. If you studied overseas, you may be required to apply for your grades to be converted and you can do this by visiting: Home Page (enic.org.uk) and applying for a statement of comparability.

About You

Our apprenticeships are suitable for those who meet the following criteria:

  • GCSE (or equivalent) in Maths & English, minimum grade 4/C
  • Excellent IT skills - Excel, Word, PowerPoint, Microsoft Office
  • Confidence with numbers - attention to detail and analytical skills
  • Strong communication skills both written and verbal
  • Highly organised with the ability to work with multiple priorities to meet set deadlines
  • A proactive problem solver, keen to identify and support process improvements and efficiency
  • Proven ability to build and maintain strong relationships
  • Happy to work both collaboratively as part of a team and autonomously using initiative where required
  • Acts with professionalism
  • Customer focused
  • An interest in the travel industry

About Our Offer

  • Fantastic holiday benefits including discounts, special offers and the ability to purchase additional 'TUI time off'
  • Competitive salary with commission scheme that rewards you for exceeding targets & discretionary bonus
  • Private medical Insurance, single cover with option to add dependants
  • Health and Wellbeing support in five key areas - Financial, Health, Social, Community and Career
  • Excellent rates with foreign exchange and discounts with retailers
  • Discovery day - time to spend working at a local charity or community
  • Investment in your development
  • Pension scheme and life assurance
  • On completion of the apprenticeship programme a voucher (amount dependent on the apprenticeship level) and an extra day off
  • Access to student discount via Totum Apprenticeships
  • Network of other apprentices and colleagues


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