Airport Ambassador

17 hours ago

London, Greater London, United Kingdom London Stansted Airport Full time

{"h3": "About the Role", "p": "As a Security Airport Ambassador at London Stansted Airport, you will be the face of our airport, interacting with customers as they enter Security. Your primary responsibility will be to provide world-class customer service, ensuring a smooth and efficient Security process for all passengers.

Key responsibilities include:", "ul": [{"li": "Queue management, helping passengers prepare for their journey through Security"}, {"li": "Advising passengers on where to go and what to do through the Security process"}, {"li": "Supporting and advising passengers when loading their belongings into the trays, ready for screening"}, {"li": "Ensuring trays are loaded correctly to enable the Security process to run smoothly and efficiently"}, {"li": "Collecting trays after passengers have emptied them and returning them to the tray return area"}, {"li": "Anticipating and responding to customer needs, advising, supporting, directing, and resolving issues"}, {"li": "Providing empathy and assurance to customers"}]}

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