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Customer Service Representative
2 months ago
We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at Structural Repairs Limited.
About the RoleThis is a fantastic opportunity to work in a dynamic and engaging environment, providing exceptional customer service and support to our clients. As a Customer Service Representative, you will be the main point of contact for customers, handling inquiries, resolving issues, and providing solutions to meet their needs.
Key Responsibilities- Provide exceptional customer service and support via phone, email, and in-person interactions.
- Respond to customer inquiries and resolve issues in a timely and professional manner.
- Update our CRM database and maintain accurate records of customer interactions.
- Collaborate with colleagues to ensure seamless communication and resolution of customer issues.
- Contribute to the development of good working relationships within the team and with external suppliers.
- Excellent communication and interpersonal skills.
- At least one year's experience in customer service or a related field.
- Ability to work accurately and efficiently in a fast-paced environment.
- Strong administration and organizational skills.
- Fluent in English and able to communicate effectively with customers and colleagues.
- A competitive salary of up to £26,000.
- A dynamic and engaging work environment.
- Opportunities for growth and development within the company.
- A friendly and supportive team.
We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
