Cloud Infrastructure Specialist

2 days ago

Cumbernauld, North Lanarkshire, United Kingdom William Grant & Sons Full time

Job Introduction

The Infrastructure Operations Engineer will work in a team delivering projects and BAU work, providing 3rd line support for infrastructure and the business. Taking the lead in projects and proactively working on BAU issues and incidents, with the ability to work autonomously when required but also be a team player.

Main Responsibilities

  • Work on cross-team projects delivering improvements and enhancements to the estate, utilizing skills in Azure, VMWare, Veeam, Zerto, Beyond Trust, Nimble, and StoreOnce Storage.
  • Take the lead on projects, ensuring timely delivery, working closely with project managers and cross-functional teams.
  • Create and update documentation as necessary.
  • Work on 3rd-level support issues and incidents, taking the lead on critical issues and incidents affecting the business and infrastructure.
  • Upskill other team members and contribute to a culture of continuous improvement.
  • Be the SME and go-to person for critical technologies.
  • Work closely with other teams, supporting them when needed, and forging relationships across departments.
  • Participate in 24/7 on-call and early cover as part of a rotating schedule.
  • Proactively stay up-to-date with emerging technologies and trends in infrastructure and IT.
  • Be a team player and contribute to the success of the infrastructure operations team.

Our Ideal Candidate

We are seeking a dynamic individual to join the infrastructure operations team. Someone who can work autonomously on their own but also as part of the immediate infrastructure team and part of the wider GTS team. The ability to take on and own major incidents and issues and owning these to conclusion.

What We Can Offer You

  • A competitive salary and benefits package designed to promote financial well-being.
  • A generous holiday entitlement and the opportunity to 'buy' or 'sell' some holiday entitlement.
  • Private healthcare and Doctor@Hand (remote GP service).
  • A defined contribution pension plan with company contributions.
  • An Employee Assistance Programme offering practical, impartial support on everyday matters.
  • Life Assurance cover.
  • Product allocation and a Cycle to Work scheme.
  • The opportunity to claim up to £1,000 per year for a charity or charities.
  • Learning resources to help you be your best self.

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