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Customer Solutions Consultant
2 months ago
As a Customer Solutions Consultant at our esteemed organization, you will embark on a rewarding journey with a competitive annual compensation package. Your role will involve engaging with clients directly, aiming to meet and exceed sales objectives while earning attractive commissions for promoting our premium services. Your earnings will consist of a base salary complemented by a guaranteed monthly bonus, with a strong emphasis on performance-based rewards.
What We Offer:
- A competitive base salary of £24,544.00 plus performance incentives
- Guaranteed monthly bonus of £400
- Participation in our pension scheme
- 22 days of annual leave plus public holidays
- Family-friendly benefits
- Employee discounts on car rentals
- Rental benefits for friends and family
- Life Assurance coverage
- Access to a wellbeing application - Yulife
- Employee Assistance Programme
- Discounts on fitness, travel, technology, and more
- Comprehensive training and development opportunities
- Provision of a full uniform
- A collaborative team environment with regular events
About You:
- You possess relevant experience in customer service sectors such as retail, hospitality, or sales
- You are service-oriented, with a strong focus on customer satisfaction
- You exhibit confidence and charm, making you a natural in sales
- You are adaptable and willing to work flexible hours, including weekends
- You have excellent communication skills for effective customer interaction
- You hold a valid driver's license with at least 12 months of driving experience in the UK
Your Responsibilities:
In your role as a Customer Solutions Consultant, you will strive to enhance the rental experience by maximizing sales and service opportunities for each client. You will provide expert advice to both national and international customers, ensuring exceptional face-to-face service. As a knowledgeable representative of our vehicle offerings, you will guide customers on additional services and protections. You will also manage our premium fleet while assisting with vehicle preparation and maintenance as needed.
About Our Team:
Our Branches & Operations division serves as the primary point of contact for our clients, whether through phone, app, or in-person interactions. We pride ourselves on delivering premium service, expert advice, and seamless management of the rental process.
About Us:
We are a leading global mobility service provider, dedicated to delivering exceptional customer experiences. Our comprehensive mobility platform offers a range of services, including car rentals, car sharing, and chauffeur services, ensuring access to a vast fleet and a network of partners worldwide.
