Senior Solutions Consultant

4 weeks ago

London, Greater London, United Kingdom LexisNexis Risk Solutions UK Ltd. Company Full time

About the Role

You will be part of a high-growth region with a world-class team, working closely with our customers and prospects to shape and evolve consulting and product delivery offerings and drive new business with your sales partners.

Responsibilities:

  • Ensuring a thorough understanding of customer's expectations through meetings and discussions of proposed solution details with the prospect during all phases of the sales cycle.
  • Presenting the breadth of LNRS fraud prevention, identity verification, and authentication products and services, clarifying technical details of functionality, performance, security, best practices, and practical deployment architectures.
  • Offering a consultative approach that includes problem-solving via excellent listening skills and well-positioned questions to identify and recommend solutions to meet customer's needs.
  • Gaining a deep understanding of our customers, their businesses, and industries to help them realize their business value and transformations achievable with our solutions.
  • Guiding customers through proposed solutions, including technical demonstrations, detailed technical and business processes, and high-level engagement plans.
  • Driving opportunities through all stages from inception through internal handover to delivery.
  • Providing expertise as an SME by applying product and/or process to the customer base.

Requirements:

  • Experience in the fraud prevention, risk, or authentication space.
  • Experience of fraud prevention and fraud strategy in the banking or payments industry.
  • Experience working with internal or external stakeholders to identify key areas to develop fraud strategies and facilitate change.
  • Demonstrate consultative skills with the ability to collaborate and explore options, and effectively use active listening skills to understand client needs.
  • Have organizational skills and analytical and problem-solving skills to solve complex business problems.
  • Demonstrate excellent relationship-building skills and the ability to collaborate and interact effectively with internal and external stakeholders.

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