Field IT Support Manager

3 weeks ago


Sandhurst, Bracknell Forest, United Kingdom DevFinders Full time

Field IT Support Manager

We are seeking a committed Field IT Support Manager to oversee our operations. This role is ideal for individuals with a strong enthusiasm for technology and exceptional leadership capabilities.

Key Responsibilities:

  • Guide and develop a team of IT support professionals to ensure high-quality service delivery.
  • Provide on-site technical assistance to clients within the designated area.
  • Enforce Cyber Essentials and GDPR compliance standards.
  • Manage network systems including routers, switches, and firewalls.
  • Oversee Windows Server environments and Azure cloud solutions.
  • Diagnose and resolve issues related to Windows and Mac operating systems.
  • Work collaboratively with service providers for effective integration.

Benefits Offered:

  • Attractive salary and vacation benefits.
  • Profit-sharing partnership scheme.
  • Business travel card included.

If you are an experienced Field IT Support Manager dedicated to client satisfaction, we would be interested in your profile.

Qualifications:

  • Valid driving license and background in IT management.
  • Knowledgeable in Cyber Essentials, GDPR, and Office 365.
  • Strong understanding of network systems and Windows Server environments.
  • Experience with Azure management and Windows operating systems.
  • Outstanding customer service and troubleshooting abilities.

Preferred Attributes:

  • Excellent communication skills for both technical and non-technical audiences.
  • Proven history of resolving intricate technical challenges.
  • Positive and enthusiastic work attitude.
  • Experience in client-facing roles with senior management.
  • Project management skills to ensure timely project execution.


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