Area Support Centre Manager

5 days ago

Sandhurst, Bracknell Forest, United Kingdom Southern Co-op Full time
About the Role

We are seeking an experienced and skilled Area Support Centre Manager to join our team at Southern Co-op. As a key member of our Funeral Services team, you will be responsible for managing and developing a team of Funeral Service Operatives to deliver exceptional end-of-life client experiences.

Key Responsibilities
  • Team Management: Manage, develop, and mentor a team of Funeral Service Operatives to ensure client expectations are exceeded.
  • Operational Excellence: Develop and implement business objectives to ensure all funerals are delivered in a professional, caring, and empathetic manner.
  • Complaints Management: Investigate and report on complaints in line with our complaints policy and procedure.
  • Bereavement Support: Embrace and endorse our bereavement and aftercare service for individuals, groups, and colleagues.
  • Performance Management: Manage all elements of team performance, including regular reviews, recruitment, underperformance, sickness, and absence.
  • Financial Management: Deliver key financial KPIs and other financial targets on budget.
  • Compliance: Ensure compliance with all policies and regulations.
  • Security: Ensure the security of our premises, vehicles, and company equipment.
  • Risk Management: Implement and deliver our risk management strategy.
  • Community Engagement: Implement and deliver our community engagement business plan.
Requirements
  • Logistical Management: Strong logistical management experience in an operational environment with commercial and financial awareness.
  • Funeral Industry Knowledge: Knowledge or experience of a funeral operational environment.
  • Leadership Skills: Experienced in developing, coaching, and managing a team through excellent people management and leadership skills.
  • Communication Skills: Excellent communicator with the confidence to build strong relationships with multiple stakeholders at all levels.
  • Planning and Organisation: Excellent planning and organisational skills ensuring attention to detail at all times.
  • IT Literacy: IT literate and a competent user of MS Office.
What We Offer
  • Salary: £36,783
  • Annual Leave: 31 days (increasing to 36 days after 10 years' service)
  • Company Car: A company car is provided as part of this role.
  • Discounts: 20% discount in stores
  • Healthcare Cash Plan: A healthcare cash plan is available to all employees.
  • Share Incentive Plan: A share incentive plan is available to all employees.
  • Pension: A NEST pension scheme is available to all employees.
  • Training and Development: Opportunities to develop your skills through apprenticeships and our own in-house training and development programme.

  • Area Support Centre Manager

    2 days ago

    Sandhurst, Bracknell Forest, United Kingdom Southern Co-op Full time

    About the RoleWe are seeking an experienced and skilled Area Support Centre Manager to join our team at Southern Co-op. As a key member of our Funeral Services team, you will be responsible for managing and developing a team of Funeral Service Operatives to deliver exceptional end-of-life client experiences.Key ResponsibilitiesTeam Management: Manage,...

  • Area Support Centre Manager

    2 days ago

    Sandhurst, Bracknell Forest, United Kingdom Southern Co-op Full time

    About the RoleWe are seeking an experienced and skilled Area Support Centre Manager to join our team at Southern Co-op. As a key member of our Funeral Services team, you will be responsible for managing and developing a team of Funeral Service Operatives to deliver exceptional end-of-life client experiences.Key ResponsibilitiesTeam Management: Manage,...

  • Field IT Support Manager

    4 weeks ago

    Sandhurst, Bracknell Forest, United Kingdom DevFinders Full time

    Field IT Support ManagerWe are seeking a committed Field IT Support Manager to oversee our operations. This role is ideal for individuals with a strong enthusiasm for technology and exceptional leadership capabilities.Key Responsibilities:Guide and develop a team of IT support professionals to ensure high-quality service delivery.Provide on-site technical...

  • Field IT Support Manager

    3 weeks ago

    Sandhurst, Bracknell Forest, United Kingdom DevFinders Full time

    Field IT Support ManagerWe are seeking a committed Field IT Support Manager to oversee our operations. This role is ideal for individuals with a strong background in IT and exceptional leadership capabilities.Key Responsibilities:Guide and develop a team of IT support professionals to deliver outstanding service.Provide on-site technical assistance to...

  • Field IT Support Manager

    4 weeks ago

    Sandhurst, Bracknell Forest, United Kingdom DevFinders Full time

    Field IT Support ManagerWe are seeking a committed Field IT Support Manager to oversee our operations. This role is ideal for individuals with a strong enthusiasm for technology and exceptional leadership capabilities.Key Responsibilities:Guide and develop a team of IT support professionals to deliver exceptional service.Provide on-site technical assistance...

  • Regional Operations Director

    2 weeks ago

    Sandhurst, Bracknell Forest, United Kingdom Southern Co-op Full time

    About the RoleSouthern Co-op is seeking a highly skilled Regional Operations Manager to join our team. As a key member of our operations team, you will be responsible for managing and developing our Funeral Service Operatives team to deliver exceptional end-of-life client experiences.Key ResponsibilitiesManage and Deliver Business Objectives: Ensure all...

  • Facilities Support Specialist

    16 hours ago

    Sandhurst, Bracknell Forest, United Kingdom Aramark Full time

    About the RoleWe are seeking a highly motivated and flexible Facilities Support Specialist to join our Rapid Response Team at Aramark. As a key member of our team, you will be responsible for providing exceptional support to our clients and colleagues.Key ResponsibilitiesRespond to all helpdesk calls and requests in a timely and professional mannerPerform...

  • Facilities Support Specialist

    19 hours ago

    Sandhurst, Bracknell Forest, United Kingdom Aramark Full time

    About the RoleWe are seeking a highly motivated and flexible Facilities Support Specialist to join our Rapid Response Team at Aramark. As a key member of our team, you will be responsible for providing exceptional support to our clients and colleagues.Key ResponsibilitiesRespond to all helpdesk calls and requests in a timely and professional mannerPerform...

  • Facilities Support Specialist

    2 weeks ago

    Sandhurst, Bracknell Forest, United Kingdom Aramark Full time

    About the RoleWe are seeking a highly motivated and flexible Facilities Support Specialist to join our Rapid Response Team at Aramark. As a key member of our team, you will be responsible for providing exceptional support to our clients and colleagues.Key ResponsibilitiesRespond to all helpdesk calls and requests in a timely and professional mannerPerform...

  • Facilities Support Specialist

    5 days ago

    Sandhurst, Bracknell Forest, United Kingdom Aramark Full time

    About the RoleWe are seeking a highly motivated and flexible Facilities Support Specialist to join our Rapid Response Team at Aramark. As a key member of our team, you will be responsible for providing exceptional support to our clients and colleagues.Key ResponsibilitiesRespond to all helpdesk calls and requests in a timely and professional manner.Perform...

  • Facilities Support Specialist

    6 days ago

    Sandhurst, Bracknell Forest, United Kingdom Aramark Full time

    About the RoleWe are seeking a highly motivated and flexible Facilities Support Specialist to join our Rapid Response Team at Aramark. As a key member of our team, you will be responsible for providing exceptional support to our clients and colleagues.Key ResponsibilitiesRespond to all helpdesk calls and requests in a timely and professional manner.Perform...

  • Facilities Support Specialist

    5 days ago

    Sandhurst, Bracknell Forest, United Kingdom Aramark Full time

    About the RoleWe are seeking a highly motivated and flexible Facilities Support Specialist to join our Rapid Response Team at Aramark. As a key member of our team, you will be responsible for providing exceptional support to our clients and colleagues.Key ResponsibilitiesRespond to all helpdesk calls and requests in a timely and professional mannerPerform...

  • Care Support Worker

    3 days ago

    Sandhurst, Bracknell Forest, United Kingdom Kent Social Care Professionals Limited Full time

    About the RoleWe are seeking a compassionate and caring individual to join our team as a Care Assistant at Kent Social Care Professionals Limited. As a Care Assistant, you will play a vital role in delivering high-quality care to our service users who live independently in their own homes.Key ResponsibilitiesSupport service users with personal care,...

  • Care Support Worker

    3 days ago

    Sandhurst, Bracknell Forest, United Kingdom Kent Social Care Professionals Limited Full time

    About the RoleWe are seeking a compassionate and caring individual to join our team as a Care Assistant at Kent Social Care Professionals Limited. As a Care Assistant, you will play a vital role in delivering high-quality care to our service users who live independently in their own homes.Key ResponsibilitiesSupport service users with personal care,...

  • Funeral Services Supervisor

    4 weeks ago

    Sandhurst, Bracknell Forest, United Kingdom Southern Co-op Full time

    At Southern Co-op we offer a lot more than just a job. As we are completely owned by our 200,000+ members, we put people first. Become part of the family with Southern Co-op, who are proud to serve local communities and put people first. We have an exciting opportunity to join our Funeralcare team as an Client Experience Team Leader. In this role you'll...

  • Retail Team Leader

    2 weeks ago

    Sandhurst, Bracknell Forest, United Kingdom Southern Co-op Full time

    Job Summary:Southern Co-op is seeking a highly skilled and compassionate Funeralcare Operations Manager to join our team. As a key member of our Funeralcare team, you will be responsible for planning and supporting the day-to-day operations of the Area, providing funeral home cover, delivering funeral plan sales, and ensuring the delivery of exceptional...

  • Retail Store Manager

    17 hours ago

    Sandhurst, Bracknell Forest, United Kingdom Thames Hospice Full time

    Job SummaryThames Hospice is seeking a highly skilled and motivated Retail Assistant Manager to join our team at our new Sandhurst shop. As a Retail Assistant Manager, you will play a key role in driving sales growth, improving customer experience, and contributing to the overall success of our retail operations.About the RoleWe are looking for a retail...

  • Retail Store Manager

    14 hours ago

    Sandhurst, Bracknell Forest, United Kingdom Thames Hospice Full time

    Job SummaryThames Hospice is seeking a highly skilled and motivated Retail Assistant Manager to join our team at our new Sandhurst shop. As a Retail Assistant Manager, you will play a key role in driving sales growth, improving customer experience, and contributing to the overall success of our retail operations.About the RoleWe are looking for a retail...

  • Restaurant Manager

    2 days ago

    Sandhurst, Bracknell Forest, United Kingdom whitbread Full time

    Restaurant Supervisor RoleWe're currently recruiting for a Restaurant Supervisor to join our team at Whitbread. As a Restaurant Supervisor, you will be the vital link between the kitchen and our Front of House team, ensuring seamless service delivery and exceptional customer experiences.Key Responsibilities:Lead and manage your team to deliver outstanding...

  • Restaurant Manager

    2 days ago

    Sandhurst, Bracknell Forest, United Kingdom whitbread Full time

    Restaurant Supervisor RoleWe're currently recruiting for a Restaurant Supervisor to join our team at Whitbread. As a Restaurant Supervisor, you will be the vital link between the kitchen and our Front of House team, ensuring seamless service delivery and exceptional customer experiences.Key Responsibilities:Lead and manage your team to deliver outstanding...