Box Office Assistant Manager
1 month ago
Academy Music Group Limited is seeking a highly skilled and experienced Assistant Box Office Manager to join our team at O2 Institute Birmingham. As a key member of our box office team, you will be responsible for providing exceptional customer and client services, ensuring seamless and efficient ticketing operations, and contributing to the effective running of our core business.
About the RoleThe successful candidate will have a proven track record in customer service, experience in a box office environment within the live entertainment industry, and knowledge of digital ticketing platforms. You will be proficient in Microsoft Office packages and possess good communication and diplomacy skills. As a proactive organiser with clear attention to detail, you will be able to work irregular hours, including weekends, evenings, and public holidays.
Key Responsibilities- Support an efficient and smooth box office service
- Daily liaison with Ticketmaster, ticket agencies, and promoter ticketing departments
- High-quality customer service
- Maintain first-rate relationships with clients, partners, and audiences
- Ensure accurate and timely sales of all ticketed events
- Monitor ticket allocations to maximise sales through Ticketmaster
- Make sure all paperwork and reporting is completed and professionally retained
- Supervise casual box office employees as required
- Proactively administer all accessible ticketing requirements and communications
- Financial reporting and administration
- Reconciliation and cash management
- Maintain ticket stock and Ticketmaster equipment
- Support the Company's charitable and guest ticketing services
- Troubleshoot and report technical issues
- Work collaboratively with the venue team, partners, and Company head office
- Publicly represent the venue and Company in a professional manner
As a valued member of our team, you will enjoy a competitive salary, excellent benefits, and opportunities for professional development and growth. You will be working in an inclusive environment where you will be encouraged to bring your whole self to work and balance your work and home life. We are passionate about our people and committed to diversity and inclusion.
Equal OpportunitiesWe are an equal opportunities employer and welcome applications from people of all backgrounds. We are committed to creating a diverse and inclusive workplace where everyone can thrive. If you are passionate about the live entertainment industry and have the skills and experience we are looking for, we encourage you to apply for this exciting opportunity.
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Box Office Assistant Manager
4 weeks ago
Birmingham, Birmingham, United Kingdom Academy Music Group Limited Full timeAbout the RoleWe are seeking a highly skilled and experienced Assistant Box Office Manager to join our team at Academy Music Group Limited. As a key member of our box office team, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our box office services.Key ResponsibilitiesSupport the efficient and smooth...
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Box Office Assistant Manager
4 weeks ago
Birmingham, Birmingham, United Kingdom Academy Music Group Limited Full timeAbout the RoleWe are seeking a highly skilled and experienced Assistant Box Office Manager to join our team at Academy Music Group Limited. As a key member of our box office team, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our box office services.Key ResponsibilitiesSupport the efficient and smooth...
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Box Office Assistant Manager
4 weeks ago
Birmingham, Birmingham, United Kingdom Academy Music Group Limited Full timeJob SummaryAcademy Music Group Limited is seeking a highly skilled and experienced Assistant Box Office Manager to join our team at O2 Institute Birmingham. As a key member of our box office team, you will be responsible for providing exceptional customer and client services, ensuring seamless and efficient ticketing operations, and contributing to the...
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Box Office Assistant Manager
4 weeks ago
Birmingham, Birmingham, United Kingdom Academy Music Group Limited Full timeJob SummaryAcademy Music Group Limited is seeking a highly skilled and experienced Assistant Box Office Manager to join our team at O2 Institute Birmingham. As a key member of our box office team, you will be responsible for providing exceptional customer and client services, ensuring seamless and efficient ticketing operations, and contributing to the...
-
Box Office Assistant Manager
1 month ago
Birmingham, Birmingham, United Kingdom Academy Music Group Limited Full timeJob SummaryAcademy Music Group Limited is seeking a highly skilled and experienced Assistant Box Office Manager to join our team at O2 Institute Birmingham. As a key member of our box office team, you will be responsible for providing exceptional customer and client services, ensuring seamless event operations, and contributing to the effective running of...
-
Box Office Assistant Manager
1 month ago
Birmingham, Birmingham, United Kingdom Academy Music Group Limited Full timeJob SummaryAcademy Music Group Limited is seeking a highly skilled and experienced Assistant Box Office Manager to join our team at O2 Institute Birmingham. As a key member of our box office team, you will be responsible for providing exceptional customer and client services, ensuring seamless event operations, and contributing to the effective running of...
-
Box Office Assistant Manager
1 month ago
Birmingham, Birmingham, United Kingdom Academy Music Group Limited Full timeAbout the RoleWe are seeking a highly skilled and experienced Box Office Assistant Manager to join our team at Academy Music Group Limited. As a key member of our operations team, you will be responsible for providing exceptional customer service and ensuring the smooth running of our box office operations.Key ResponsibilitiesSupport the efficient and smooth...
-
Box Office Assistant Manager
1 month ago
Birmingham, Birmingham, United Kingdom Academy Music Group Limited Full timeAbout the RoleWe are seeking a highly skilled and experienced Box Office Assistant Manager to join our team at Academy Music Group Limited. As a key member of our operations team, you will be responsible for providing exceptional customer service and ensuring the smooth running of our box office operations.Key ResponsibilitiesSupport the efficient and smooth...
-
Box Office Assistant Manager
1 month ago
Birmingham, Birmingham, United Kingdom Academy Music Group Limited Full timeAbout the RoleWe are seeking a highly skilled and experienced Box Office Assistant Manager to join our team at Academy Music Group Limited. As a key member of our operations team, you will be responsible for providing exceptional customer and client services, ensuring seamless ticketing operations, and contributing to the effective running of our live...
-
Box Office Assistant Manager
1 month ago
Birmingham, Birmingham, United Kingdom Academy Music Group Limited Full timeAbout the RoleWe are seeking a highly skilled and experienced Box Office Assistant Manager to join our team at Academy Music Group Limited. As a key member of our operations team, you will be responsible for providing exceptional customer and client services, ensuring seamless ticketing operations, and contributing to the effective running of our live...
-
Box Office Assistant Manager
1 month ago
Birmingham, Birmingham, United Kingdom Academy Music Group Limited Full timeAbout the RoleWe are seeking a highly skilled and experienced Box Office Assistant Manager to join our team at Academy Music Group Limited. As a key member of our operations team, you will be responsible for providing exceptional customer and client services, ensuring seamless ticketing operations, and contributing to the effective running of our live...
-
Box Office Assistant Manager
1 month ago
Birmingham, Birmingham, United Kingdom Academy Music Group Limited Full timeAbout the RoleWe are seeking a highly skilled and experienced Box Office Assistant Manager to join our team at Academy Music Group Limited. As a key member of our operations team, you will be responsible for providing exceptional customer and client services, ensuring seamless ticketing operations, and contributing to the effective running of our live...
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Box Office Associate
3 weeks ago
Birmingham, Birmingham, United Kingdom The NEC Group Full timeJob Title: Box Office CasualJob Summary:We are seeking a highly organized and customer-focused individual to join our Box Office team as a Box Office Casual. As a key member of our front desk team, you will be responsible for providing exceptional customer service, handling ticketing and guest list queries, and supporting the smooth operation of our...
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Box Office Associate
3 weeks ago
Birmingham, Birmingham, United Kingdom The NEC Group Full timeJob Title: Box Office CasualJob Summary:We are seeking a highly organized and customer-focused individual to join our Box Office team as a Box Office Casual. As a key member of our front desk team, you will be responsible for providing exceptional customer service, handling ticketing and guest list queries, and supporting the smooth operation of our...
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Assistant Box Office Operations Manager
2 months ago
Birmingham, Birmingham, United Kingdom Academy Music Group Limited Full timeAbout the RoleWe are seeking a highly skilled and experienced Assistant Box Office Manager to join our team at Academy Music Group Limited. As a key member of our operations team, you will be responsible for providing exceptional customer and client services, ensuring seamless ticketing operations, and contributing to the effective running of our core...
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Assistant Box Office Operations Manager
2 months ago
Birmingham, Birmingham, United Kingdom Academy Music Group Limited Full timeAbout the RoleWe are seeking a highly skilled and experienced Assistant Box Office Manager to join our team at Academy Music Group Limited. As a key member of our operations team, you will be responsible for providing exceptional customer and client services, ensuring seamless ticketing operations, and contributing to the effective running of our core...
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Box Office Associate
3 weeks ago
Birmingham, Birmingham, United Kingdom The NEC Group Full timeJob Title: Box Office CasualJob Summary:We are seeking a highly organized and customer-focused individual to join our team as a Box Office Casual. As a key member of our front desk team, you will be responsible for providing exceptional customer service, handling ticketing and guest list queries, and supporting the Box Office Manager with various tasks.Key...
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Box Office Associate
3 weeks ago
Birmingham, Birmingham, United Kingdom The NEC Group Full timeJob Title: Box Office CasualJob Summary:We are seeking a highly organized and customer-focused individual to join our team as a Box Office Casual. As a key member of our front desk team, you will be responsible for providing exceptional customer service, handling ticketing and guest list queries, and supporting the Box Office Manager with various tasks.Key...
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Box Office Associate
1 month ago
Birmingham, Birmingham, United Kingdom The NEC Group Full timeJob Title: Box Office CasualJob Summary:We are seeking a highly organized and customer-focused individual to join our Box Office team as a Box Office Casual. As a key member of our front desk team, you will be responsible for providing exceptional customer service, handling ticketing and guest list queries, and supporting the smooth operation of our...
-
Box Office Associate
1 month ago
Birmingham, Birmingham, United Kingdom The NEC Group Full timeJob Title: Box Office CasualJob Summary:We are seeking a highly organized and customer-focused individual to join our Box Office team as a Box Office Casual. As a key member of our front desk team, you will be responsible for providing exceptional customer service, handling ticketing and guest list queries, and supporting the smooth operation of our...
