Box Office Assistant Manager
1 month ago
We are seeking a highly skilled and experienced Box Office Assistant Manager to join our team at Academy Music Group Limited. As a key member of our operations team, you will be responsible for providing exceptional customer service and ensuring the smooth running of our box office operations.
Key Responsibilities- Support the efficient and smooth operation of our box office service
- Liaise with Ticketmaster, ticket agencies, and promoter ticketing departments on a daily basis
- Provide high-quality customer service to clients, partners, and audiences
- Maintain first-rate relationships with clients, partners, and audiences
- Ensure accurate and timely sales of all ticketed events
- Monitor ticket allocations to maximise sales through Ticketmaster
- Administer all accessible ticketing requirements and communications
- Financial reporting and administration
- Reconciliation and cash management
- Maintain ticket stock and Ticketmaster equipment
- Support the Company's charitable and guest ticketing services
- Troubleshoot and report technical issues
- Work collaboratively with the venue team, partners, and Company head office
- Publicly represent the venue and Company in a professional manner
- Experience in a box office environment within the live entertainment industry
- Knowledge in using digital ticketing platforms
- Proven track record in customer service
- Proficient in Microsoft Office packages
- Good communication and diplomacy skills
- A dynamic and inclusive work environment
- Opportunities for professional development and growth
- A competitive salary and benefits package
- The chance to work with a leading live music and entertainment company
Academy Music Group Limited is the UK's leading owner and operator of live music and entertainment venues. We are passionate about delivering unforgettable live performances and creating a unique experience for our audiences. We are committed to diversity and inclusion and welcome applications from candidates from all backgrounds.
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Box Office Assistant Manager
4 weeks ago
Birmingham, Birmingham, United Kingdom Academy Music Group Limited Full timeAbout the RoleWe are seeking a highly skilled and experienced Assistant Box Office Manager to join our team at Academy Music Group Limited. As a key member of our box office team, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our box office services.Key ResponsibilitiesSupport the efficient and smooth...
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Box Office Assistant Manager
4 weeks ago
Birmingham, Birmingham, United Kingdom Academy Music Group Limited Full timeAbout the RoleWe are seeking a highly skilled and experienced Assistant Box Office Manager to join our team at Academy Music Group Limited. As a key member of our box office team, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our box office services.Key ResponsibilitiesSupport the efficient and smooth...
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Box Office Assistant Manager
4 weeks ago
Birmingham, Birmingham, United Kingdom Academy Music Group Limited Full timeJob SummaryAcademy Music Group Limited is seeking a highly skilled and experienced Assistant Box Office Manager to join our team at O2 Institute Birmingham. As a key member of our box office team, you will be responsible for providing exceptional customer and client services, ensuring seamless and efficient ticketing operations, and contributing to the...
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Box Office Assistant Manager
1 month ago
Birmingham, Birmingham, United Kingdom Academy Music Group Limited Full timeJob SummaryAcademy Music Group Limited is seeking a highly skilled and experienced Assistant Box Office Manager to join our team at O2 Institute Birmingham. As a key member of our box office team, you will be responsible for providing exceptional customer and client services, ensuring seamless and efficient ticketing operations, and contributing to the...
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Box Office Assistant Manager
1 month ago
Birmingham, Birmingham, United Kingdom Academy Music Group Limited Full timeJob SummaryAcademy Music Group Limited is seeking a highly skilled and experienced Assistant Box Office Manager to join our team at O2 Institute Birmingham. As a key member of our box office team, you will be responsible for providing exceptional customer and client services, ensuring seamless and efficient ticketing operations, and contributing to the...
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Box Office Assistant Manager
4 weeks ago
Birmingham, Birmingham, United Kingdom Academy Music Group Limited Full timeJob SummaryAcademy Music Group Limited is seeking a highly skilled and experienced Assistant Box Office Manager to join our team at O2 Institute Birmingham. As a key member of our box office team, you will be responsible for providing exceptional customer and client services, ensuring seamless and efficient ticketing operations, and contributing to the...
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Box Office Assistant Manager
1 month ago
Birmingham, Birmingham, United Kingdom Academy Music Group Limited Full timeJob SummaryAcademy Music Group Limited is seeking a highly skilled and experienced Assistant Box Office Manager to join our team at O2 Institute Birmingham. As a key member of our box office team, you will be responsible for providing exceptional customer and client services, ensuring seamless event operations, and contributing to the effective running of...
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Box Office Assistant Manager
1 month ago
Birmingham, Birmingham, United Kingdom Academy Music Group Limited Full timeJob SummaryAcademy Music Group Limited is seeking a highly skilled and experienced Assistant Box Office Manager to join our team at O2 Institute Birmingham. As a key member of our box office team, you will be responsible for providing exceptional customer and client services, ensuring seamless event operations, and contributing to the effective running of...
-
Box Office Assistant Manager
1 month ago
Birmingham, Birmingham, United Kingdom Academy Music Group Limited Full timeAbout the RoleWe are seeking a highly skilled and experienced Box Office Assistant Manager to join our team at Academy Music Group Limited. As a key member of our operations team, you will be responsible for providing exceptional customer and client services, ensuring seamless ticketing operations, and contributing to the effective running of our live...
-
Box Office Assistant Manager
1 month ago
Birmingham, Birmingham, United Kingdom Academy Music Group Limited Full timeAbout the RoleWe are seeking a highly skilled and experienced Box Office Assistant Manager to join our team at Academy Music Group Limited. As a key member of our operations team, you will be responsible for providing exceptional customer and client services, ensuring seamless ticketing operations, and contributing to the effective running of our live...
-
Box Office Assistant Manager
1 month ago
Birmingham, Birmingham, United Kingdom Academy Music Group Limited Full timeAbout the RoleWe are seeking a highly skilled and experienced Box Office Assistant Manager to join our team at Academy Music Group Limited. As a key member of our operations team, you will be responsible for providing exceptional customer and client services, ensuring seamless ticketing operations, and contributing to the effective running of our live...
-
Box Office Assistant Manager
1 month ago
Birmingham, Birmingham, United Kingdom Academy Music Group Limited Full timeAbout the RoleWe are seeking a highly skilled and experienced Box Office Assistant Manager to join our team at Academy Music Group Limited. As a key member of our operations team, you will be responsible for providing exceptional customer and client services, ensuring seamless ticketing operations, and contributing to the effective running of our live...
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Box Office Associate
3 weeks ago
Birmingham, Birmingham, United Kingdom The NEC Group Full timeJob Title: Box Office CasualJob Summary:We are seeking a highly organized and customer-focused individual to join our Box Office team as a Box Office Casual. As a key member of our front desk team, you will be responsible for providing exceptional customer service, handling ticketing and guest list queries, and supporting the smooth operation of our...
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Box Office Associate
3 weeks ago
Birmingham, Birmingham, United Kingdom The NEC Group Full timeJob Title: Box Office CasualJob Summary:We are seeking a highly organized and customer-focused individual to join our Box Office team as a Box Office Casual. As a key member of our front desk team, you will be responsible for providing exceptional customer service, handling ticketing and guest list queries, and supporting the smooth operation of our...
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Assistant Box Office Operations Manager
2 months ago
Birmingham, Birmingham, United Kingdom Academy Music Group Limited Full timeAbout the RoleWe are seeking a highly skilled and experienced Assistant Box Office Manager to join our team at Academy Music Group Limited. As a key member of our operations team, you will be responsible for providing exceptional customer and client services, ensuring seamless ticketing operations, and contributing to the effective running of our core...
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Assistant Box Office Operations Manager
2 months ago
Birmingham, Birmingham, United Kingdom Academy Music Group Limited Full timeAbout the RoleWe are seeking a highly skilled and experienced Assistant Box Office Manager to join our team at Academy Music Group Limited. As a key member of our operations team, you will be responsible for providing exceptional customer and client services, ensuring seamless ticketing operations, and contributing to the effective running of our core...
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Box Office Associate
3 weeks ago
Birmingham, Birmingham, United Kingdom The NEC Group Full timeJob Title: Box Office CasualJob Summary:We are seeking a highly organized and customer-focused individual to join our team as a Box Office Casual. As a key member of our front desk team, you will be responsible for providing exceptional customer service, handling ticketing and guest list queries, and supporting the Box Office Manager with various tasks.Key...
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Box Office Associate
3 weeks ago
Birmingham, Birmingham, United Kingdom The NEC Group Full timeJob Title: Box Office CasualJob Summary:We are seeking a highly organized and customer-focused individual to join our team as a Box Office Casual. As a key member of our front desk team, you will be responsible for providing exceptional customer service, handling ticketing and guest list queries, and supporting the Box Office Manager with various tasks.Key...
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Box Office Associate
1 month ago
Birmingham, Birmingham, United Kingdom The NEC Group Full timeJob Title: Box Office CasualJob Summary:We are seeking a highly organized and customer-focused individual to join our Box Office team as a Box Office Casual. As a key member of our front desk team, you will be responsible for providing exceptional customer service, handling ticketing and guest list queries, and supporting the smooth operation of our...
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Box Office Associate
1 month ago
Birmingham, Birmingham, United Kingdom The NEC Group Full timeJob Title: Box Office CasualJob Summary:We are seeking a highly organized and customer-focused individual to join our Box Office team as a Box Office Casual. As a key member of our front desk team, you will be responsible for providing exceptional customer service, handling ticketing and guest list queries, and supporting the smooth operation of our...