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Log Analytics and Observability Solutions Director

2 months ago


London, Greater London, United Kingdom Dynatrace Full time
About the Role

We are seeking a highly experienced and skilled Senior Solutions Engineering Director to lead our Log Management and Analytics team. As a key member of our sales engine, you will be responsible for providing exceptional technical support to our sales team and driving revenue growth for our Log Management and Analytics solutions.

Key Responsibilities
  • Team Leadership: Build and lead a high-performing team of Solution Engineers who serve as our core product introduction, evaluation, and education experts.
  • Sales Enablement: Partner with sales representatives to identify new sales opportunities and incremental sales opportunities within existing accounts.
  • Technical Guidance: Provide technical guidance in the Discovery, Solution Evaluation, and Solution Proposal stages of the opportunity sales cycle.
  • Customer Engagement: Present Dynatrace's vision to our customers' C-suite executives and provide technical guidance on our solutions.
  • Knowledge Sharing: Gather, qualify, and provide feedback from customers to Product Management to improve Dynatrace's market share and meet the market needs.
  • Process Improvement: Build best practices and share knowledge with the team to continuously develop and enhance both personal and team capabilities.
Requirements
  • Leadership Experience: 5+ years of experience in a leadership role, preferably in a technical sales or solutions engineering environment.
  • Technical Expertise: Advanced knowledge of log analytics technologies and techniques, as well as experience with query languages such as SQL, SPL, or KQL.
  • Business Acumen: Excellent business acumen and ability to communicate technical value into business value.
  • Collaboration: Excellent collaboration and communication skills, with the ability to work across all disciplines.
Preferred Requirements
  • Observability Experience: Experience with observability and log collectors/pipelines such as FluentBit, OpenTelemetry, Cribl, and Logstash.
  • Cloud Experience: Experience with cloud platforms, including AWS, Azure, or GCP.
  • DevOps Experience: Experience with DevOps or Site Reliability Engineering practices.
About Dynatrace

Dynatrace is a leader in unified observability and security. We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance. Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances.