Oracle Cloud Projects Functional Support Specialist

2 months ago

Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Version 1 Full time
Job Description

Job Title: Oracle Cloud Projects Functional Support Specialist

Job Summary:

We are seeking an experienced Oracle Cloud Projects Functional Support Specialist to join our team at Version 1. As a key member of our Managed Services Practice, you will be responsible for providing day-to-day application support to our clients, utilizing your expertise in Oracle Cloud PPM to resolve support issues and deliver value through fixes and ongoing improvements.

Key Responsibilities:

  • Oversee day-to-day application support for a variety of clients.
  • Utilize Oracle Cloud PPM expertise to oversee and resolve support issues and add value through delivering fixes and ongoing ways of improving current delivered functionality.
  • Lead requirements gathering, creating and developing documentation for business changes.
  • Work with technical consultants to deliver client requirements.
  • Liaise directly with clients to ensure all requests for change are properly designed, assessed, prioritized, and managed through to completion.

Requirements:

  • Experience in Oracle Cloud (SaaS): PPM (Portfolio Project Management), Project Financial Management, Grants Management, and Project Execution Management.
  • Experience in Oracle Cloud Reporting: Oracle Transactional Business Intelligence, Financial Reporting Studio, and Smartview.
  • Experience of working effectively within a team.
  • Organized and self-motivated.
  • Ability to multi-task and prioritize across concurrent projects.
  • Management of change requests through the development and testing lifecycle, confirming to project management standards and scope.
  • Liaising with Oracle to ensure effective management of client SRs.
  • Ensure that clients are supported and kept up to date with latest Oracle Cloud quarterly releases.
  • Manage on-time project delivery and business expectations and ensure internal customer satisfaction.
  • Assist with risk management and change management on projects.
  • Advising clients on options, risks, and any impacts on other processes or systems.
  • Effectively communicating and driving project deliverables.
  • Completing tasks efficiently and in a timely manner.
  • Providing status and issue reports to the project manager/client on a regular basis.

What We Offer:

  • Strong career progression and mentorship coaching through our Strength in Balance and leadership schemes.
  • A large training budget for accreditations and educational assistance for courses relevant to your role.
  • Version 1 Annual Excellence Awards and our 'Call-Out' platform where performance is recognized.
  • Moments that matter and our enhanced maternity and paternity leave policies for life's journey.
  • Our active ESG and CSR initiative allows you to get involved in local fundraising and development opportunities as part of fostering our diversity, inclusion, and belonging schemes.
  • Quarterly performance-related profit share.
  • Certified Great Place to Work for 10 years in a row.
  • Flexible mix of Remote/Hybrid working options.
  • Pension, Private Healthcare Cover, Life Assurance.

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