Oracle Cloud Projects Functional Support Specialist

1 month ago

Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Version 1 Full time
Job Title: Oracle Cloud Projects Functional Support Consultant

Version 1 is seeking an experienced Oracle Cloud Projects Functional Support Consultant to join our growing Managed Services Practice. As a key member of our team, you will have the opportunity to work with the latest cloud technology and deliver exceptional support to our clients.

Key Responsibilities:
  • Oversee day-to-day application support for a variety of clients.
  • Utilize your Oracle Cloud PPM expertise to resolve support issues and add value through delivering fixes and ongoing improvements.
  • Lead requirements gathering, creating, and developing documentation for business changes.
  • Work with technical consultants to deliver client requirements.
  • Liaise directly with clients to ensure all requests for change are properly designed, assessed, prioritized, and managed through to completion.
Requirements:
  • Experience in Oracle Cloud (SaaS): PPM, Project Financial Management, Grants Management, and Project Execution Management.
  • Oracle Cloud Reporting: Oracle Transactional Business Intelligence, Financial Reporting Studio, and Smartview.
  • Oracle OUM and/or AIM methodology.
  • Experience working effectively within a team.
  • Organized and self-motivated.
  • Ability to multi-task and prioritize across concurrent projects.
  • Management of change requests through the development and testing lifecycle, conforming to project management standards and scope.
  • Liaising with Oracle to ensure effective management of client SRs.
  • Ensuring clients are supported and kept up to date with latest Oracle Cloud quarterly releases.
  • Managing on-time project delivery and business expectations, ensuring internal customer satisfaction.
  • Assisting with risk management and change management on projects.
  • Advising clients on options, risks, and any impacts on other processes or systems.
  • Effectively communicating and driving project deliverables.
  • Completing tasks efficiently and in a timely manner.
  • Providing status and issue reports to the project manager/client on a regular basis.
Why Version 1?
  • Strong Career Progression & mentorship coaching through our Strength in Balance and leadership schemes with a dedicated quarterly Pathways Career Development review.
  • A large training budget for accreditations and educational assistance for courses relevant to your role.
  • Version 1 Annual Excellence Awards & our 'Call-Out' platform where performance is called out and recognized.
  • Moments that matter & our enhanced maternity & paternity leave policies for life's journey.
  • Our active ESG & CSR initiative allows you to get involved in local fundraising and development opportunities as part of fostering our diversity, inclusion, and belonging schemes.
  • Quarterly performance-related profit share.
  • Certified Great Place to Work for 10 years in a row.
  • Flexible mix of Remote/Hybrid working options.
  • Pension, Private Healthcare Cover, Life Assurance plus.

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