Centre Manager

3 weeks ago

Beckenham, Greater London, United Kingdom Mytime Active Full time
Job Title: Centre Manager

We are seeking an experienced and motivated Centre Manager to join our team at Mytime Active. As a Centre Manager, you will be responsible for the overall management and operations of the Centre, ensuring that it delivers against business objectives and meets customer needs and expectations.

Key Responsibilities:
  • Plan, support, and be accountable for the delivery of services/functions, ensuring they meet business objectives and customer needs.
  • Ensure full compliance with contractual responsibilities and maintain quality service by establishing and enforcing company standards.
  • Prepare business, marketing, and service plans, operational manuals, research projects, feasibility studies, policies, and management information as required.
  • Undertake or commission/capital project work on any aspect of the site.
  • Meet targets by establishing plans, budgets, and results measurements; allocating resources; reviewing progress; making mid-course corrections, and ensuring future growth and executing the business strategy to deliver long-term objectives.
  • Be accountable for meeting budgets and exceeding revenue targets.
  • Be responsible and accountable for the overall maintenance of the centre and equipment to industry standards and report recommended actions to the rest of the Management Team or facilities team.
  • Ensure an enjoyable experience for all customers visiting the Centre.
  • Develop, maintain, and evolve good relations with existing Clients and stakeholders.
  • Provide excellent leadership and management to help all staff perform at their best, through effective communication, motivation, engagement, and development opportunities to achieve high performance.
Requirements:
  • Knowledge of business and management principles, practices, and strategic planning.
  • A sound working knowledge of current facility management, best practice, and statutory compliance and their practical application within leisure, health, and fitness and family attractions.
  • An in-depth understanding of sales and marketing planning.
Experience:
  • Proven management experience in a multi-facility leisure and/or golf facility environment.
  • Proven experience of implementing sales and marketing strategies.
  • Experience of managing multi-disciplinary teams, either directly or through contracts/franchises.
  • Proven experience of supporting the organisation's business development strategy, identifying and maximising new business opportunities, maintaining key relationships, and exceeding targets.
Qualifications:
  • The post holder will have a recognised qualification in Leisure Management, Sports Development, or a related subject, preferably to degree level or NVQ 4. An additional business qualification would be advantageous.
  • First Aid at Work, finance management, performance reporting, and forecasting, Health & Safety management.
Benefits:

In return, you get to work for a great company with like-minded people, with a competitive salary and benefits package including:

  • Free access to Mytime Leisure & Golf for you and one other.
  • 25 days annual leave.
  • 20% off food and beverage and free hot drinks.
  • NEST pension.
  • Exceptional achievement award scheme.
  • Employee discount & salary sacrifice schemes.

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