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Customer Service Representative

2 months ago

Peterborough, Peterborough, United Kingdom Welcome Break Full time

Unlock Your Potential as a Welcome Break Team Member

About Us

Welcome Break is a leading provider of food and fuel services, with a strong presence across the UK. We're passionate about delivering exceptional customer experiences and creating a welcoming environment for our guests.

Job Summary

We're seeking a motivated and customer-focused individual to join our team as a Team Member. As a key member of our team, you'll be responsible for providing excellent customer service, working collaboratively with colleagues, and contributing to the overall success of our business.

Key Responsibilities

  • Provide exceptional customer service, ensuring a warm and welcoming experience for all guests
  • Work effectively as part of a team, supporting colleagues to achieve business objectives
  • Participate in ongoing training and development to enhance skills and knowledge
  • Contribute to maintaining a clean and safe working environment
  • Adhere to company policies and procedures, ensuring compliance with health and safety regulations

What We Offer

  • A competitive hourly rate, up to £11.60ph
  • £1 meals and free coffee, tea, and fizzy drinks during shifts
  • Flexible working patterns to suit your lifestyle, including seasonal hours
  • Immediate start in customer service roles, with overtime opportunities
  • Employee discounts at various retailers, including KFC, BK, Starbucks, and Pizza Express
  • My Welcome Break discounts, offering savings at hundreds of retailers
  • Bonus and incentive schemes to reward your hard work
  • Career progression opportunities, with training programs to support your development
  • Holiday entitlement that increases with service
  • Cycle to work scheme and free onsite parking

Requirements

  • A positive approach to customer service and a can-do attitude
  • Ability to work effectively as part of a team
  • Willingness to learn and develop new skills

Why Join Us?

At Welcome Break, we're committed to creating a positive and inclusive work environment, where our team members feel valued and supported. We offer a range of benefits, including competitive pay, flexible working patterns, and opportunities for career progression. If you're a motivated and customer-focused individual, we'd love to hear from you