Account Manager

1 week ago


Liverpool, Liverpool, United Kingdom Hireful Full time
About the Role

Hireful is seeking an experienced Account Handler to join our Liverpool team. As an Account Handler, you will play a vital role in providing professional advice and exceptional service to our clients.

Key Responsibilities
  1. Client Relationship Management: Develop and sustain effective working relationships with account executives and customers to ensure complete customer satisfaction.
  2. Insurance Product Knowledge: Acquire and maintain knowledge of insurance products, including Property Owners, Engineering, Contract All Risks, Terrorism, and Management Liability.
  3. Portfolio Management: Manage a book of renewals up to 600 policies and develop strategies to increase customer satisfaction and retention.
  4. Communication: Produce correspondence to required timeframes and quality standards, and attend face-to-face client meetings as needed.
  5. Training and Development: Complete and pass mandatory training modules to remain compliant and attend training courses as required.
Requirements
  1. Experience: Previous experience in an Account Handling role (Insurance) is required.
  2. Skills: Computer literate with good experience of using MS Office Suite, and minimum 5 GCSEs, Grades A-C (9-5) including English and Maths.
What We Offer
  1. Competitive Salary: A salary between £30,000 - £32,000 depending on experience.
  2. Company Culture: Great company culture that values internal growth and professional development.
  3. Benefits: Competitive holiday allowance, company pension scheme, generous maternity and paternity leave packages, flexible benefits package, and more.

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