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Lead Restaurant Operations Manager

3 months ago

London, Greater London, United Kingdom Balthazar - Management Full time

Balthazar, an esteemed brasserie located in a vibrant area, is celebrated for its classic charm, exceptional culinary offerings, and steadfast dedication to delivering an extraordinary dining experience. Inspired by its original concept, Balthazar merges French-inspired cuisine with timeless hospitality, ensuring that every visit is a delightful journey through exquisite dishes and finely crafted beverages.

We are in search of a
Senior Restaurant Manager who is both experienced and dynamic to guide our dedicated team. In this pivotal role, you will be responsible for managing all facets of restaurant operations, upholding service excellence, and playing a vital part in the overall success of our venue. If you possess a solid background in restaurant management, exemplary leadership qualities, and a passion for providing exceptional guest experiences, we welcome you to join our esteemed establishment.

Key Responsibilities:

  • Supervise the daily operations of the restaurant, ensuring elevated service standards.
  • Inspire and lead the management team and staff, cultivating a cooperative work atmosphere.
  • Oversee staffing requirements, including recruitment, training, and performance assessments.
  • Work closely with the culinary team to guarantee smooth coordination between the kitchen and front-of-house.
  • Address guest inquiries and concerns with professionalism and promptness.
  • Develop and implement marketing and promotional strategies to enhance business growth.
  • Ensure compliance with company policies, procedures, and quality benchmarks.

Requirements:

  • Demonstrated experience as a Senior Restaurant Manager or in a comparable leadership position within the hospitality sector.
  • Strong organizational, communication, and interpersonal abilities.
  • Outstanding problem-solving skills and a proactive approach to operational challenges.
  • Capacity to thrive in a fast-paced environment and manage tasks efficiently.
  • Familiarity with inventory management, financial reporting, and budgeting practices.

Benefits:

  • Generous discounts on dining experiences across our restaurant group.
  • Exceptional opportunities for career advancement within the organization.
  • 28 days of annual leave, increasing with tenure up to an additional 5 days.
  • Referral program with attractive bonuses for successful recommendations.
  • Exclusive access to various discounts, including gym memberships, travel, and online shopping.
  • Recognition programs, long service awards, and staff incentives.

Become a part of our team and contribute to a distinguished establishment that is devoted to providing unparalleled hospitality.

We are committed to fostering a work environment that values equal opportunity and diversity.