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Learning and Development Professional

2 months ago

Norwich, Norfolk, United Kingdom Talent Sure Recruitment Limited Full time
About the Role

Talent Sure Recruitment Limited is seeking an experienced Learning and Development Trainer to join their team. As a Learning and Development Trainer, you will play a crucial role in designing and implementing best practices across the organization.

Main Responsibilities
  • Collaborate with Colleagues: Work closely with colleagues to design and implement best practices across the organization.
  • Onboarding Experience: Deliver a consistent onboarding experience for new employees, ensuring a smooth transition into the company.
  • Mentorship: Mentor new starters to ease their transition and provide guidance on company procedures.
  • Training and Support: Stay up-to-date on procedures to effectively train and support colleagues, ensuring they have the necessary skills to perform their roles.
  • Live Call Handling: Participate in live call handling to demonstrate best practices and provide real-time feedback.
  • E-learning Platform: Contribute to the implementation of the e-learning platform, ensuring its active use in daily learning activities.
  • Learning Content: Curate and maintain high-quality learning content on the platform, ensuring it is engaging and effective.
Requirements
  • Communication Skills: Possess excellent communication skills, with a keen eye for detail.
  • Customer-Centric Environment: Thrive in a customer-centric environment, embracing challenges with a resilient attitude.
  • Training Experience: Proven experience delivering training to both in-office and remote employees.
  • Presentation Skills: Ability to present information clearly, accurately, and engagingly to promote understanding.
  • Tailoring Training: Skilled at tailoring training and feedback to diverse backgrounds and personalities for positive reception.
  • LMS Experience: Familiarity with Learning Management Systems (LMS) and remote training delivery is a plus.