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Fulfillment Center Operations Director
2 months ago
We are seeking an experienced Commercial Operations Manager to join our Customer Fulfillment team at Amazon. As an Area Manager, you will be responsible for leading and developing a team of Amazon associates in one of the following areas within the Fulfillment Center Operations: receive, stow, pick, pack, or ship.
Key Responsibilities- Team Leadership: Directly responsible for leading and developing a team of Operations Amazon Associates.
- Health and Safety: Maintaining Health and Safety standards within your remit area, while promoting an inspiring Health and Safety culture on-site.
- Performance Management: Developing performance goals and objectives to achieve customer promise expectations and ensure accuracy and quality.
- Collaboration: Collaborating with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, and Human Resources to develop plans to meet business objectives.
- Quality Control: Partnering with the management team to establish and maintain quality control standards.
- Work Forecasting: Reviewing the work forecasts and determining your requirements to produce during the day to meet the overall building objectives.
Basic Qualifications
- Working experience in Operations, Supply Chain/Logistics, or a related field.
- Experience as a manager, involving sizable teams; you're a natural at motivating others around you and building strong relationships.
- Demonstrated ability in problem-solving and analytical capabilities: conducting and driving Dive Deep analysis on complex processes.
- Excellent communication skills, both verbal and written.
Preferred Qualifications
- Direct management experience for employees and their performance.
- Experience with performance metrics and process improvement.
- Experience in Microsoft Office applications including but not limited to MS Word, Excel, PowerPoint, and Outlook.
- Bachelor's Degree from an accredited university or equivalent qualification.
