Client Relations Specialist

3 weeks ago


Edinburgh, Edinburgh, United Kingdom Meraki Talent Ltd Full time
Position Overview

Client Relations Specialist (Collections)

Permanent, Full-Time

Location: Onsite, 5 days a week

Meraki Talent Ltd is collaborating with a distinguished and reputable organization to recruit a meticulous and proactive Client Relations Specialist to join their vibrant team. This is a full-time, permanent position that offers a competitive salary along with a comprehensive benefits package.

In the role of Client Relations Specialist, you will focus on providing outstanding service to clients through daily phone interactions. You will be responsible for managing and executing the collection of overdue payments from customers. This position entails engaging with clients to facilitate payment, addressing any discrepancies or concerns, and ensuring precise documentation of all collection efforts.

Key Qualifications:

  • Experience in Handling Complaints
  • Proficient in Objection Management
  • Strong Relationship Development Skills
  • High-Volume Customer Interaction Experience
  • Sales Acumen
  • Background in Call Center/Contact Center Operations

What We Offer:

  • Standard working hours: Monday to Friday, 9am-5pm
  • Full-time permanent position
  • Incentives including up to 10% bonus, complimentary onsite parking, and access to a gym for employee use
  • A positive workplace culture that values and rewards hard work

This is an excellent opportunity to advance your professional journey. We encourage interested candidates to explore this role further.



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