Customer Success Manager

15 hours ago


Belfast, United Kingdom Realtime Recruitment Full time
Customer Success Executive

Our client, a successful software provider in Northern Ireland, is seeking a motivated individual with a background in Account Management or Customer Success to join their talented team in the Belfast office.

Key Responsibilities:
  • Manage multiple customer accounts, identifying new sales opportunities and solutions.
  • Negotiate commercial and contractual terms for new product lines and ongoing accounts.
  • Anticipate customer needs, drive growth opportunities, and provide product support.
Requirements:
  • A degree in a business or IT field.
  • Minimum 3 years of experience in customer-facing roles, preferably in technology, consulting, or insurance/financial/utilities.
  • Target-driven mindset, excellent analytical skills, and proficiency in MS Office, especially Excel.
Benefits:
  • Competitive salary and comprehensive benefits package.
  • Bonus, private medical insurance, life assurance, and pension with annual review.
  • Hybrid working arrangements, annual travel card loan, and additional service-related holidays.
  • Options include buying additional holidays, a cycle-to-work scheme, and full access to the online learning system.
  • Wide-ranging discount reward schemes.


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