Café Operations Manager

20 hours ago


Guildford, Surrey, United Kingdom Freedom Leisure Full time
About the Role

We are seeking an experienced Café Manager to join our team at Guildford Spectrum. As a key member of our hospitality team, you will be responsible for managing our café, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Manage café operations, including staff supervision, inventory management, and customer service.
  • Develop and implement sales strategies to meet monthly targets.
  • Maintain high standards of food safety, health, and safety, and ensure compliance with relevant regulations.
  • Lead and motivate a team of staff, providing coaching and development opportunities.
  • Manage budgets, expenditure, and stock levels, ensuring cost-effective operations.
  • Collaborate with other departments to ensure seamless service delivery.
Requirements
  • Strong leadership and people management skills.
  • Level 2 food hygiene certification.
  • Experience in a catering environment, supervising staff and managing inventory.
  • Excellent customer service and problem-solving skills.
  • Ability to lead and motivate a team, identifying training and development needs.
  • Experience in managing or contributing to income targets.
  • Knowledge of licensing laws and food hygiene regulations.
  • Awareness of cost-effective methods of working.
What We Offer
  • A competitive salary up to £26,043 per annum.
  • A comprehensive benefits package, including My Staff Shop, discounted staff membership, and employee assistance programme.
  • Opportunities for training and career development.
  • A supportive and collaborative work environment.


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