Café Operations Manager

23 hours ago


Guildford, Surrey, United Kingdom Freedom Leisure Full time
About the Role

We are seeking an experienced and motivated Café Manager to join our team at Guildford Spectrum. As a key member of our hospitality team, you will be responsible for managing the day-to-day operations of our café, ensuring exceptional customer service and driving sales growth.

Key Responsibilities
  • Manage café staff, including recruitment, training, and performance management
  • Develop and implement sales strategies to meet monthly targets
  • Ensure compliance with food safety and hygiene regulations
  • Manage café operations, including stock control, ordering, and inventory management
  • Provide excellent customer service and resolve customer complaints
  • Work collaboratively with other departments to achieve business objectives
Requirements
  • Strong leadership and management skills
  • Experience in a similar role or industry
  • Excellent customer service and communication skills
  • Ability to work flexibly and manage multiple priorities
  • Knowledge of food safety and hygiene regulations
  • Basic IT skills and ability to use point-of-sale systems
What We Offer
  • A competitive salary and benefits package
  • Opportunities for career development and training
  • A supportive and collaborative work environment
  • A chance to work in a dynamic and fast-paced leisure centre


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