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Café Operations Manager

2 months ago

Guildford, Surrey, United Kingdom Freedom Leisure Full time
About the Role

We are seeking an experienced and motivated Café Manager to join our team at Guildford Spectrum. As a key member of our hospitality team, you will be responsible for managing the day-to-day operations of our café, ensuring exceptional customer service and driving sales growth.

Key Responsibilities
  • Manage café staff, including recruitment, training, and performance management
  • Develop and implement sales strategies to meet monthly targets
  • Ensure compliance with food safety and hygiene regulations
  • Manage café operations, including stock control, inventory management, and waste reduction
  • Provide exceptional customer service and resolve customer complaints
  • Collaborate with other departments to ensure seamless service delivery
Requirements
  • Strong leadership and management skills
  • Experience in a similar role or industry
  • Excellent customer service and communication skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Knowledge of food safety and hygiene regulations
  • Ability to manage budgets and control costs
What We Offer
  • A competitive salary and benefits package
  • Opportunities for career development and growth
  • A supportive and collaborative work environment
  • Access to training and development programs