IT Support Specialist
2 days ago
Job Summary:
VIPU Limited is seeking a skilled IT Support Engineer to join their helpdesk team. As a dedicated IT Support Engineer, you will provide exceptional corporate IT Support, maintaining a high standard of support and working on tickets as they come through.
Key Responsibilities:
- Provide technical support for IT systems, hardware, and software
- Troubleshoot and resolve technical issues in a timely manner
- Escalate complex issues to senior engineers as needed
- Collaborate with the helpdesk team to ensure seamless support
- Stay up-to-date with the latest technologies and best practices
Requirements:
- Proficient in Microsoft Server operating systems and associated technologies
- Knowledgeable about cloud services such as Azure, Exchange, SharePoint, and OneDrive
- Previous experience with virtualization, including VMware
- Familiarity with supporting hardware, including servers and laptops, phones and tablets, printers, and network switches
- Experience with security solutions like Sophos Endpoint Security and FortiGate Firewalls/VPN (desired)
- Experience with backup and recovery tools, including Veeam Backup & Recovery (desired)
- Experience with additional software like Visio, Project, and AutoCAD (desired)
Security Clearance:
Due to the nature of the role, you must be eligible for security clearance. This requires a minimum 5-year residency in the UK and not leaving the UK for over a month.
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