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Senior Help Desk Engineer

2 months ago

Alton, Hampshire, United Kingdom Metropolitan Housing Trust Full time

Job Title: Senior Citrix Engineer

Job Type: Full-Time Permanent

Location: Hybrid Working with 2 days a week in the office

Remuneration: £62,728

Metropolitan Thames Valley Housing is a leading provider of affordable housing and care services. We employ over 1900 people to manage and develop our large portfolio of nearly 56,000 homes serving over 75,000 customers across the UK.

Key Responsibilities:

  • Expertise in applications packaging, databases, storage, networking, and security
  • Experience of project management and delivery
  • Excellent demand management, planning, organisation, and prioritisation skills
  • Experience of ITIL environments and processes, preferably using ServiceNow
  • Ability to undertake out of hours' work, during the evenings and at weekends

Benefits:

  • 28 days annual leave plus 8 bank holidays (pro rata for part-time) per year
  • 2 volunteering days per year for community service
  • An additional 'Beliefs day' once a year to have an extra day off
  • Supported family-friendly approach with extended parental leave
  • Enhanced pension with matched contributions of up to 9%
  • Option to buy or sell up to 5 days annual leave per year
  • Life assurance cover 3 x your salary
  • Cycle2work scheme
  • Hybrid Working - Dependent on job role and department
  • Health cash plan scheme for everyday healthcare needs
  • Tenancy deposit - interest-free loan to help with rental deposits and season ticket loan
  • Access to extensive learning and training opportunities
  • Colleague virtual social platform with workplace pages
  • Career progression across the organisation with mentoring/coaching programmes, apprenticeships and career planning support
  • Employee Assistance Programme- We are committed to the wellbeing of our colleagues and support this as an organisation

About Us:

At Metropolitan Thames Valley Housing, we value diversity and inclusion. We work collaboratively to educate, support and develop all of our diverse employees and the communities that we serve. We are part of the disability confident employer scheme.

Our Values:

  • Dare: We are a people-focused business, solving social issues by working together
  • Care: We care about our employees and customers, and strive to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other's wellbeing
  • Collaborate: We work collaboratively to achieve our goals and support each other in our roles