Porter Team Lead

1 week ago

Cambridge, Cambridgeshire, United Kingdom Spire Healthcare Full time

Job Summary:

We are seeking a highly skilled and experienced Porter Team Lead to join our team at Spire Healthcare. As a key member of our Estates and Facilities department, you will be responsible for leading the portering department and ensuring a high-quality service is provided to meet the expectations of our internal and external customers.

Key Responsibilities:

  • Portering:
    • Support and direct staff in the Portering Services Department, working alongside them as a member of the team at operational level.
    • Complete the team rota to a fair standard, ensuring the team is fully staffed.
    • Perform administrative duties within the team, including team meetings, 1-1's, and appraisals.
    • Liaise with the hospital's linen supplier to deliver clean linen and collect rejects.
    • Assist with the delivery and collection of medical gases, change them over in the manifold room when required, and liaise with the Pharmacy department regarding stock control.
    • Remove clinical, general waste, and recycling from all areas and dispose or store appropriately.
    • Operate and maintain the Medical Gas System, rotating cylinder stock.
    • Retrieve and deliver Medical Records.
    • Collect and transport bloods and specimens to and from the Pathology Laboratory, and between other external associated sites, following due safety processes.
    • Collect and transport mail, notes, equipment, and other requested items between Spire Cambridge Lea Hospital, Conqueror House, and other external associated sites.
    • Ensure the pool cars are maintained and fit for the road at all times.
    • Keep the car park, yard, and grounds clear of litter and properly swept, particularly around the main entrance.
    • Move beds with patients to and from the Wards and Theatres.
    • Move furniture and other items within the hospital as required, and assist with the unloading of heavy deliveries.
  • Waste:
    • Monitor compliance with Spire's waste management policy.
    • Coordinate and schedule internal and external audits.
    • Provide instruction, training, and supervision for staff in all departments.
    • Ensure all bin locations are appropriate and signage is in place.
    • Ensure compliance with waste segregation policies and raise ad hoc waste disposal collections as and when required.

Requirements:

  • Hold a full UK driving license.
  • Experience in a customer-facing environment/role.
  • Excellent communication and social skills, with an open and friendly nature.
  • Able to lift heavy items and manoeuvre patient beds/trolleys.
  • Good IT skills.
  • Experience in a similar role (desirable).
  • Experience of medical gas systems (desirable).
  • A high level of customer contact is a key part of the porter's role, and a high level of professionalism and appearance is required at all times.
  • Work shifts that may include early mornings, evenings, weekends, and bank holidays on a rota system.

Benefits:

  • 35 days annual leave inclusive of bank holidays.
  • Employer and employee contributory pension with flexible retirement options.
  • 'Spire for you' reward platform - discount and cashback for over 1000 retailers.
  • Free Bupa wellness screening.
  • Private medical insurance.
  • Life assurance.
  • Save an average of £50 per month with our free onsite car park.
  • We commit to our employees' well-being through work-life balance, ongoing development, support, and reward.

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