Operations Programme Lead

4 weeks ago

London, Greater London, United Kingdom Crone Corkill Full time

The Programme Manager is responsible for overseeing comprehensive project and programme management, ensuring the implementation of effective processes to meet objectives while maximizing value. This role plays a crucial part in enhancing the long-term financial viability of projects and programmes through diligent operational and financial oversight.

We are seeking a Programme Manager with a background in designing programmes for organizations such as DFID, particularly in the fields of Education, Health, Charity, or similar sectors.

Please note that this position does not pertain to IT; candidates with an IT focus may not find this role suitable.

Your responsibilities will include:

  • Establishing and maintaining productive relationships with funders, sector organizations, subcontractors, and internal teams, ensuring exceptional customer service in managing commercial inquiries.
  • Leading effective mobilization efforts, including the creation of essential planning and reporting documentation.
  • Formulating delivery strategies for commercial and funded programmes, including feasibility studies, financial modeling, project planning, subcontractor procurement, risk assessment, and mitigation strategies.
  • Monitoring and reporting on delivery budgets, implementing corrective actions as necessary.
  • Managing procurement processes to source high-quality partners, including drafting tenders, conducting interviews, and selecting suitable subcontractors.
  • Overseeing subcontractor performance by setting and tracking targets to optimize contributions and ensure compliance with performance expectations.
  • Conducting regular performance reviews with funders and subcontractors to assess outcomes, strategize for future targets, and identify risks along with mitigation actions.
  • Ensuring prompt escalation of any performance-related issues.
  • Monitoring the financial performance of subcontractors against budgets, collaborating closely with the finance team to provide necessary reporting data.
  • Delivering status updates on project and programme milestones, progress against key performance indicators (KPIs), interdependencies, lessons learned, risks, and issues in accordance with business and commissioner requirements.
  • Facilitating regular meetings with commissioners/funders and ensuring communication with subcontractors/partners to address any escalated concerns.
  • Leading the closure procedures for projects and programmes in collaboration with subcontractors.

Additionally, you will:

  1. Identify best practices and nurture relationships within the sector.
  • Provide insights and expertise during the initial phases of project and programme design, working closely with the procurement team on subcontractor selection.
  • Utilize data analysis and thorough audits to identify effective practices, sharing findings with the wider Programme Team and integrating them into standard operations.
  • Stay informed on the latest policies and research to ensure knowledge across delivery areas is current.
  • Build and maintain relationships with key stakeholders, strategic partners, and relevant organizations.
  • Contribute to marketing and communication strategies, ensuring alignment with branding and communication initiatives.
  • Collaborate with relevant teams and external experts to strengthen the connection between CPD design and programme management, addressing any challenges in project delivery to ensure high-quality outcomes with robust quality assurance processes.

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