Client Renewal Specialist
3 weeks ago
Company Overview: Brown & Brown UK Europe, a leading name in the insurance sector, is recognized for its rapid growth and dedication to providing extensive coverage for small to medium enterprises (SMEs) and self-employed individuals throughout the UK.
Position Summary: In line with our commitment to exceptional client care and team support, we are seeking a Client Renewal Specialist. This role is pivotal in maintaining a balanced workload within the team while ensuring our clients continue to receive the high standards of service they expect.
Key Responsibilities:
1. Assist clients with their daily needs, including:
- Mid-Term Adjustments (MTA's)
- Document inquiries
- Reviews of SME renewals
2. Provide general customer service support.
3. Collaborate with the broking and support teams to ensure all documentation is precise and complete.
4. Work alongside regional management to meet business goals and contribute to the professional growth of colleagues.
Career Development: The team is committed to your professional advancement, offering training and development opportunities. As you gain experience, you will have the chance to manage client accounts comprehensively.
Qualifications:
- A minimum of 2 years' experience in an Account Handling position, particularly in Commercial Motor Fleet and related lines (Motor Fleet, Employers Liability, Public Liability).
- Strong sales or customer service experience may also be considered.
- Ability to interpret policy documents and draw accurate conclusions.
Benefits: We offer a competitive salary along with standard benefits, including holiday entitlement, pension scheme, and life insurance, in addition to a monthly performance-based bonus.
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