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Client Training Support Specialist

3 months ago

Fareham, Hampshire, United Kingdom Pertemps Basingstoke Full time £24,000 - £28,000

Position Overview:
We are seeking a dedicated Client Training Support Specialist to join our team at Pertemps Basingstoke. This role is integral to ensuring our clients receive exceptional service and support.

Role Summary:
This is a full-time, permanent position that offers a fantastic opportunity to be part of a vibrant organization with ample opportunities for career advancement.

Key Responsibilities:

  • Deliver outstanding assistance to current clients, particularly with policy renewals.
  • Proactively seek ways to improve client satisfaction and promote additional products or services.
  • Be attentive to client needs, providing exceptional levels of service to ensure client retention.
  • Handle and coordinate all client service-related inquiries.
  • Gain a comprehensive understanding of our insurance offerings and services.

Candidate Requirements:
We are looking for individuals with prior experience in a customer service role who possess the following:

  • A proven ability to provide an exceptional level of client service.
  • Access to personal transportation due to the nature of the role.

Compensation:
The salary for this position ranges from £24,000 to £28,000, depending on experience.

Working Hours:
This is a full-time role, with working hours from Monday to Friday, 9 AM to 5 PM.