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Business Operations Manager

2 months ago

Leeds, Leeds, United Kingdom Leeds Teaching Hospitals Full time
About the Role

We are seeking a highly skilled and experienced Business Operations Manager to join our team at Leeds Teaching Hospitals. As a key member of our leadership team, you will be responsible for providing strategic leadership and direction to our clinical services, ensuring that we deliver high-quality patient care and achieve our business objectives.

Key Responsibilities
  • Develop and implement business plans to achieve strategic objectives
  • Lead and manage a team of clinical and administrative staff
  • Provide operational management and support to our clinical services
  • Manage budgets and resources to ensure efficient use of resources
  • Develop and maintain effective relationships with internal and external stakeholders
  • Contribute to the development of our clinical services and business strategies
Requirements
  • Significant experience of middle management level
  • Specialist knowledge of managing multi-professional teams underpinned by formal management training
  • Successful operational management in a multi-professional environment
  • Day-to-day people management including appraisal and objective setting, recruitment and retention
  • Management of complex budgets
  • Operational planning and implementation including strategic planning and options appraisal, and change management
  • Recruitment, selection and retention of senior key personnel within the organisation; attendance and workforce plans
  • Able to develop effective working partnership skills within and beyond employing organisation
  • Able to deliver outcomes within a culture of ambiguity
  • Presentation skills using a variety of options and software packages
  • Ability to manage teams based on different sites across the organisation
  • Manage clinical and business risks developing action plans to improve performance
Desirable
  • NHS management experience
Qualifications
  • Essential: Educated to degree level or equivalent professional qualification/experience
  • Management qualification or post graduate diploma
  • Career progression through continuing professional development
Skills & Behaviours
  • Effective team leader and team player with the ability to work flexibly in a diverse and highly demanding organisation
  • Negotiation and influencing skills and diplomacy
  • Working well under pressure of time and resources
  • Knowledge of the working of the NHS and wider healthcare system within England
  • Understanding of the NHS modernisation agenda
  • Knowledge and practical understanding of financial and commissioning frameworks
  • Workforce and capacity planning, managing waiting lists and developing business cases
  • Knowledge and application of key policies and procedures to include access targets; Booking and Choice; Health and Safety; HR Guidance and toolkit; Attendance Management
  • Fair, honest and consistent in approach
  • Change management skills including service reconfiguration
  • Analytical skills, literacy and numeracy. Ability to analyse data and formulate reports
  • Able to develop effective working partnership skills within and beyond employing organisation
  • Ability to manage teams based on different sites across the organisation
  • Manage clinical and business risks developing action plans to improve performance
  • Able to deliver outcomes within a culture of ambiguity