Business Operations Manager

6 days ago


Leeds, Leeds, United Kingdom 777 Networks Full time

As a key player in 777 Networks, you will oversee and enhance our operational processes to ensure our business functions smoothly and efficiently. Your strategic insight will contribute to our overall growth and success, allowing us to deliver exceptional services to our clients.

You will collaborate closely with cross-functional teams to identify areas for improvement, streamline workflows, and implement best practices. This position requires a leader who is adept at managing complex projects and proficient in analysing performance metrics. You will have the opportunity to grow your career within a company that values innovation, teamwork, and a commitment to excellence.

Responsibilities
  • Collaborate with department heads to develop and implement strategic plans.
  • Oversee daily operations and improve existing processes to enhance efficiency.
  • Analyse operational performance and identify areas for improvement.
  • Manage budgets, forecasts, and resource allocation to support business goals.
  • Ensure compliance with company policies and regulatory guidelines.
  • Lead and mentor a team of operations staff to achieve performance targets.
  • Provide reports and updates to senior management regarding operational performance.
  • Analyse and handle client communications, listening to feedback then design and implement change to drive 100% customer satisfaction.
  • Manage recruitment initiatives and candidate on-boarding.

Required qualifications include a Bachelor's degree in Business Administration, Management, or a related field, along with a minimum of 3 years of experience in operations management or a similar role. You should possess strong analytical and problem-solving skills, be self-motivated with meticulous attention to detail, and have excellent interpersonal and communication skills for stakeholder engagement.

We offer a range of benefits, including a private healthcare plan, pension plan, bonus schemes, work from home options, birthday holiday, company socials, and training & development opportunities. If you are passionate about operations and ready to make a significant impact, we invite you to apply and be part of our mission to redefine the technology landscape.



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