Multilingual Technical Support Engineer

3 weeks ago


Hertfordshire, United Kingdom Parkside Full time £45,000 - £50,000
Position Overview

Parkside is seeking three dedicated Multilingual Technical Support Engineers to join our dynamic team. This role requires proficiency in multiple languages, with a strong emphasis on English.

Key Responsibilities
  • Provide comprehensive support to customers globally, ensuring effective communication across various regions.
  • Manage the ordering of essential components to be dispatched to necessary locations.
  • Coordinate the deployment of field engineers with the appropriate expertise to ensure timely service delivery.
  • Facilitate internal escalation to the product support team when challenges arise in identifying issues or required components.
Work Schedule

This is a full-time position, requiring a commitment of 40 hours per week. The work schedule will include a rotation from Monday to Sunday, with potential on-call duties.

Qualifications
  • Fluency in multiple languages, both spoken and written, with English as a mandatory requirement.
  • Extensive experience in the field, particularly as an Inkjet service technician, is highly desirable.
  • Ability to interpret electrical and fluid schematics effectively.
  • Willingness to work within a shift rotation, including on-call responsibilities.
Compensation

The salary for this position ranges from £45,000 to £50,000, commensurate with experience.



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