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Technical Support Specialist

2 months ago

Elstree Hertfordshire, United Kingdom CV Screen Ltd Full time £35,000
Technical Support Specialist

Location: Elstree

Salary: Up to £35,000

CV Screen is seeking a Technical Support Specialist with strong Office 365 management skills to join a dynamic organization in the IT sector.

This position is office-based in Elstree, providing an excellent opportunity to work in a collaborative environment.



COMPANY OVERVIEW:
As a Technical Support Specialist, you will become part of a rapidly expanding company that values professional growth.

There will be opportunities for career advancement, including training programs that you can select to enhance your skills and contribute to the organization.

Your responsibilities will involve delivering IT support to a diverse range of clients both domestically and internationally.



KEY RESPONSIBILITIES:
  • Deliver technical assistance to clients, both remotely and on-site.
  • Maintain clear communication with clients regarding the status of their support requests.
  • Assist the sales team by participating in client meetings and addressing technical inquiries.


ESSENTIAL QUALIFICATIONS:
The ideal candidate for the Technical Support Specialist role will possess:
  • Proficiency in Office 365, Azure, and VMWare.
  • Experience in a Managed Service Provider (MSP) setting is preferred.
  • A background in a Technical Support position.


COMPENSATION & BENEFITS:
  • Salary up to £35,000.
  • Benefits package includes 28 days of annual leave.
  • All necessary training will be provided to enhance your skills for personal and organizational growth.
  • Complimentary on-site parking.


WORK LOCATION:
Elstree (Office-based with occasional travel required for the role) - Easily accessible from surrounding areas.

APPLICATION PROCESS:

To express your interest, please submit your CV to the recruitment team at CV Screen in confidence.



Alternate Job Titles:

2nd Line Engineer | IT Support | IT Engineer | Field IT Support Engineer | Systems Engineer

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