Technical Support Manager

2 weeks ago


Hertfordshire, United Kingdom Partnur Full time

Technical Support Manager – Permanent – circa £50,000 plus benefits We have an exciting opportunity for a Technical Support Manager to join a leading company. This is an onsite role, working Mon-Fri with out of hours cover needed on occasions. What you will be doing: Lead a small team who provide IT support to retail & hospitality customers Ensure issues are resolved in a timely fashion Create & implement new procedures & ways of working to further enhance service levels Foster a supportive team culture that is focused on collaboration & support What they are looking for: Previous experience in an IT Support role, ideally with management experience Experience supporting IT retail systems such as PED’s, EPOS, Kiosks, Tills etc would be advantageous Good knowledge of VMware & Window Operating Systems Excellent team working & communication skills



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