Lead Technical Support Engineer

3 weeks ago


Crawley, West Sussex, United Kingdom Nextech Full time

Senior IT Support Specialist - Enhanced DBS Check Required

Company: Nextech

Salary Range: £27,334 - £29,777 per annum

About Nextech:

Nextech is a prominent educational institution committed to delivering exceptional learning experiences and support for our students. Our goal is to cultivate a supportive and innovative educational atmosphere where both learners and educators can excel.

Position Summary:

We are in search of a skilled and enthusiastic Senior IT Support Specialist to become a vital member of our proactive team. The ideal candidate will be instrumental in sustaining and advancing our IT systems, ensuring smooth technological operations throughout the organization.

Key Duties:

  • Deliver advanced support for IT systems, encompassing hardware, software, and network diagnostics.
  • Oversee and manage IT initiatives, guaranteeing timely execution and compliance with budgetary constraints.
  • Perform routine system maintenance and updates to maintain peak performance and security standards.
  • Assist in the formulation and enforcement of IT policies and procedures.
  • Provide technical assistance and training to staff and students.
  • Ensure adherence to data protection and cybersecurity regulations.
  • Collaborate with various departments to identify and fulfill IT requirements.


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