Business Improvement Specialist

1 week ago


NewtonleWillows, St. Helens, United Kingdom Speedy Hire Plc Full time

**Job Summary**

Speedy Hire Plc is seeking a highly skilled Process and Compliance Lead to join our team. As a key member of our organization, you will be responsible for delivering a high-quality and consistent service in a cost-efficient way through excellence.

**Key Responsibilities**

  • Lead the development and implementation of processes and procedures to ensure compliance with business and contractual legislation.
  • Manage all external customer relations and ensure that customer solutions deliver a high-quality and consistent service in a cost-efficient way.
  • Ensure all audits and assessments are compliant and up-to-date.
  • Develop and implement strategies to improve efficiency and quality.
  • Lead and oversee continuous improvement initiatives and projects.
  • Monitor and measure employee performance and process outcomes.
  • Develop close working relationships with third-party companies involved in the operations of the business's license.
  • Compile, maintain, and submit reports, returns, and notifications, including regulatory reporting submission or oversight.
  • Ensure any breaches in compliance are reported in a timely manner and escalated.
  • Accountable for weekly and monthly reporting delivered to the business, including performance KPIs.
  • Develop the Company's people capability aligned to business goals, including the identification and development of Speedy Hire Plc's values, Career Line of Sight, and succession planning.
  • Analyze, maintain, and improve Customer Solutions performance and processes.

**What We Offer**

  • 26 days holiday (plus bank holidays)
  • Life assurance
  • Pension Scheme
  • Canteen facilities
  • 95% discount across the Speedy brand
  • Opportunities for training, development, and career progression
  • My Staff Shop: discounts and offers for shopping etc. across many suppliers
  • Green Commute Initiative: Work scheme for cycling
  • Vita - Employee Assistance Program (EAP): Offers free and confidential support and counseling to help you through matters such as wellbeing, divorce, legal, and financial management.

**About Us**

Speedy Hire Plc is an equal opportunity employer where we embrace diversity in all its forms and foster an inclusive environment for all people to do the best work of their lives with us.



  • Newton-le-Willows, St. Helens, United Kingdom Ascent Recruitment Limited Full time

    Ascent Recruitment Limited is excited to partner with a well-established and expanding manufacturing company to find a Financial Operations Specialist with experience in the manufacturing sector.This role offers a great opportunity for an experienced transactional accountant to take on new responsibilities, including full ownership of the financial...


  • Newton-le-Willows, St. Helens, United Kingdom Ascent Recruitment Limited Full time

    Ascent Recruitment Limited is excited to partner with a well-established and expanding manufacturing company to find a Financial Operations Specialist with experience in the manufacturing sector.This role offers a great opportunity for an experienced transactional accountant to take on new responsibilities, including full ownership of the financial...


  • Newton-le-Willows, St. Helens, United Kingdom H&G Recruitment Solutions Full time £24,000

    Position: Talent Acquisition SpecialistOverview:Are you a skilled Talent Acquisition Specialist with a comprehensive understanding of the recruitment process? We are seeking a dedicated professional who excels in sourcing and attracting top talent within the industrial and driving sectors. If you have a successful history of meeting recruitment goals and...


  • Newton-le-Willows, St. Helens, United Kingdom Smartsearch Recruitment Ltd Full time

    Job DescriptionInternal Sales ExecutiveWe are seeking a highly motivated and results-driven Internal Sales Executive to join our team at Smartsearch Recruitment Ltd. As an Internal Sales Executive, you will play a crucial role in driving sales growth and revenue for our company.Key Responsibilities:Develop a deep understanding of our modular space solutions...


  • Newton-le-Willows, St. Helens, United Kingdom Smartsearch Recruitment Ltd Full time

    Job DescriptionInternal Sales ExecutiveWe are seeking a highly motivated and results-driven Internal Sales Executive to join our team at Smartsearch Recruitment Ltd. As an Internal Sales Executive, you will play a crucial role in driving sales growth and revenue for our company.Key Responsibilities:Develop a deep understanding of our modular space solutions...

  • Payroll Manager

    1 week ago


    Newton-le-Willows, St. Helens, United Kingdom Page Personnel Finance Full time

    The Payroll Officer is a crucial role in the Accounting & Finance department, responsible for managing payroll processes within the retail industry. This position is based in a dynamic and fast-paced business environment, offering an opportunity to contribute significantly to the company's operations and success. Company Overview Our client is a...


  • Newton-le-Willows, St. Helens, United Kingdom Speedy Hire Full time

    About Speedy HireSpeedy Hire is a leading provider of hire solutions in the UK, offering a wide range of tools, specialist equipment, and support services to cater to various industries.Job DescriptionWe are seeking a highly skilled Customer Insights Senior Manager to join our team. As a key member of our organization, you will be responsible for driving...


  • Newton-le-Willows, St. Helens, United Kingdom Speedy Hire Full time

    About Speedy HireSpeedy Hire is a leading provider of hire solutions in the UK, offering a wide range of tools, specialist equipment, and support services to cater to various industries.Job DescriptionWe are seeking a highly skilled Customer Insights Senior Manager to join our team. As a key member of our organization, you will be responsible for driving...


  • Newton-le-Willows, St. Helens, United Kingdom Speedy Hire Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our Customer Services Desk as a Customer Service Co-ordinator. As a key member of our team, you will be responsible for delivering exceptional customer service to our existing and new customers, ensuring their needs are met and exceeded.Key ResponsibilitiesCustomer Service:...


  • Newton-le-Willows, St. Helens, United Kingdom Speedy Hire Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our Customer Services Desk as a Customer Service Co-ordinator. As a key member of our team, you will be responsible for delivering exceptional customer service to our existing and new customers, ensuring their needs are met and exceeded.Key ResponsibilitiesCustomer Service:...


  • Newton-le-Willows, St. Helens, United Kingdom H&G Recruitment Solutions Full time

    Position OverviewWe are seeking a dedicated 360 Recruitment Consultant with a strong emphasis on Business Development. The ideal candidate will possess a solid background in recruitment, particularly within the industrial and driving sectors.Key ResponsibilitiesManage the complete recruitment process from sourcing to placement.Develop and maintain...


  • Newton-le-Willows, St. Helens, United Kingdom H&G Recruitment Solutions Full time

    Position OverviewWe are seeking a skilled 360 Recruitment Consultant with a strong emphasis on Business Development. This role is perfect for individuals who have a solid background in recruitment and a demonstrated ability to meet sales and business growth objectives.Key ResponsibilitiesDevelop and maintain strong relationships with clients in the...


  • Newton-le-Willows, St. Helens, United Kingdom H&G Recruitment Solutions Full time

    Position OverviewWe are seeking a skilled 360 Recruitment Consultant with a focus on Business Development. This role is ideal for individuals who possess a solid background in recruitment and have demonstrated success in meeting sales and business development objectives within the industrial and driving sectors.Key ResponsibilitiesManage the full recruitment...


  • Newton-le-Willows, St. Helens, United Kingdom Speedy Hire Full time

    Job OverviewAt Speedy Hire, we are seeking a highly skilled Customer Solutions Specialist to join our team in the Customer Solutions office. This role is a vital part of our operations, focusing on sales and customer service.Key ResponsibilitiesBuild and maintain strong relationships with customers to understand their needs and provide tailored...


  • Newton-le-Willows, St. Helens, United Kingdom Speedy Hire Full time

    Job OverviewAt Speedy Hire, we are seeking a highly skilled Customer Solutions Specialist to join our team in the Customer Solutions office. This role is a vital part of our operations, focusing on sales and customer service.Key ResponsibilitiesBuild and maintain strong relationships with customers to understand their needs and provide tailored...


  • Newton-le-Willows, St. Helens, United Kingdom Reed Full time

    Job Title: Financial AdministratorLocation: Remote OpportunitySalary: £25,000 - £32,000We are a leading recruitment agency, Reed, seeking a highly motivated and organized Financial Administrator to support our financial advisors and ensure the efficient operation of our business.The working hours for this role are 9:30am – 4:30pmKey...


  • Newton-le-Willows, St. Helens, United Kingdom Speedy Hire Full time

    Join Speedy Hire, the UK's leading hire provider, and discover a career that's built on building relationships and delivering exceptional customer service.About the RoleWe're looking for a talented individual to join our team as a Hire and Sales Coordinator. As a key member of our team, you'll be responsible for providing first-class customer service and...


  • Newton-le-Willows, St. Helens, United Kingdom Mercury Hampton Full time

    Job OverviewMercury Hampton is seeking a highly motivated and organized individual to fill the role of CRM Sales and Marketing Admin ApprenticeAbout the RoleThis is a fantastic opportunity to join our dynamic team as a CRM Sales and Marketing Admin Apprentice, where you will be responsible for providing administrative support to our sales and marketing...


  • Newton-le-Willows, St. Helens, United Kingdom Mercury Hampton Full time

    Job OverviewMercury Hampton is seeking a highly motivated and organized individual to fill the role of CRM Sales and Marketing Admin ApprenticeAbout the RoleThis is a fantastic opportunity to join our dynamic team as a CRM Sales and Marketing Admin Apprentice, where you will be responsible for providing administrative support to our sales and marketing...


  • Newton-le-Willows, St. Helens, United Kingdom Nationwide Platforms Full time

    This is a very busy role and predominately customer-facing, so we are looking for someone who is sociable, has very strong customer service skills, is incredibly organised, likes working in a fast-paced environment, and is computer literate (Excel/Word).As a key member of our team at Nationwide Platforms, you will be responsible for servicing one of our key...