Sales and Revenue Growth Manager
2 weeks ago
The Store Oxford is a new lifestyle luxury and boutique hotel set in the heart of Oxford. We are committed to providing an exceptional guest experience, reflecting the rich heritage of the building's former life.
Job SummaryWe are seeking a highly motivated and experienced Sales and Revenue Growth Manager to join our team. As a key member of our sales team, you will be responsible for converting individual, event, mini-group, and group enquires for The Store Oxford, as well as proactive sales designated by the Director of Sales.
Key Responsibilities- Qualify leads from varying sources to ascertain business potential for groups and events for The Store Oxford.
- Work closely with the Director of Sales to ensure a seamless, personalised, and memorable guest experience.
- Identify potential sources of new business (rooms, food and beverage, spa, and events) by analysing evidence of buyer activity in competitor hotels, trade directories, sales leads, and proactive research.
- Arrange site inspections for prospective clients and prospect business.
- Issue contracts and proforma invoices upon successful negotiation, including the calculation of deposits and understanding cancellation policies.
- Pro-actively follow up on all prospect and tentative bookings, keeping the Director of Sales informed as to the progress of all bookings.
- Be fully conversant with the hotel's Unique Selling Points, history, product, special rates, and promotions, as well as all possible configurations of all sellable function spaces.
- Liaise and build strong, positive working relationships with all departments and external suppliers.
- Previous experience in sales, particularly in a hotel setting.
- Ability to manage multiple priorities.
- Strong understanding of customer preferences.
- Experience of using Opera and Delphir essential.
- 28 days annual leave (increasing to 33 days after 5 years' service).
- Flexible rotas - we understand the importance of work-life balance.
- Delicious and nutritious meals on duty.
- Ongoing training provided - both in-house and external.
- Career progression and development - we invest in our people.
- £28,000 per annum + a 10% bonus based on performance.
- Discount with Experience Oxfordshire – Perks for Partners.
- Royal Cars taxis 50% discount for our people.
- 25% off spa treatments and thermal suite access.
- 50% off Oskia skincare products.
- Family and Friends discount.
- Fully equipped team canteen.
- Hospitality Rewards: access to health and wellbeing benefits, cashback, local perks (high street discount, restaurants, and Employee Assistance).
- Refer a friend reward.
- Review rewards.
- Brand pillars - we have four pillars that we live and breathe every day.
- Opportunities to socialise and celebrate - birthdays, work anniversaries, and big life moments.
- Fundraising initiatives - we support the community and like to give back.
- Go green - come and work with a company that are committed to creating a greener planet.
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