Italian Travel Assistance Coordinator
4 weeks ago
Company Overview:
Clearline Recruitment Ltd is dedicated to connecting talented individuals with leading organizations in the field of international medical assistance.
Position Summary:
We are currently seeking a motivated and skilled individual to join our client's multilingual team as an Italian Travel Assistance Coordinator. This role is essential in providing comprehensive support for international medical services and repatriation.
Key Responsibilities:
As a Travel Assistance Coordinator, your duties will include:
- Liaising with healthcare facilities, medical organizations, and external partners to facilitate seamless operations.
- Coordinating international repatriation efforts, which encompass arranging transportation such as taxis, flights, accommodations, and both ground and air ambulance services.
- Offering translation and language support to ensure clear communication.
- Validating claims in accordance with the specific terms and conditions of insurance policies.
- Monitoring workflows to maintain efficiency and accuracy.
- Understanding the needs of claimants to provide professional guidance and empathetic solutions to medical and travel insurance inquiries.
- Addressing additional requests from management and team leaders as needed.
Candidate Profile:
The ideal candidate will possess:
- A results-driven mindset with the ability to perform effectively under pressure.
- Proficiency in software applications such as Microsoft Outlook, Word, and Excel.
- A strong focus on customer service, with advanced English language skills.
Benefits:
Our client offers a competitive benefits package, including:
- 30 days of annual leave, inclusive of public holidays.
- Travel insurance coverage.
- Gym membership.
- Cycle-to-work scheme.
For further details regarding this opportunity, please reach out to Clearline Recruitment Ltd.
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