Team Lead

1 week ago

Kings Hill, Kent, United Kingdom Ed Cornwell Full time
Job Description

Job Title: Bar Team Leader

Company: Ed Cornwell

Job Type: Part-time

Location: West Malling King's Hill business and residential park

Job Summary

We are seeking a highly motivated and experienced Bar Team Leader to join our team at Ed Cornwell. As a Bar Team Leader, you will be responsible for leading a team of bar staff, providing exceptional customer service, and ensuring a smooth and efficient service in our contemporary pub.

Key Responsibilities
  • Lead and develop a team of bar staff to deliver excellent customer service
  • Support the management team in achieving sales targets and improving customer satisfaction
  • Undertake duty manager shifts and responsibilities as required
  • Develop and implement strategies to improve customer engagement and loyalty
  • Monitor and control stock levels, inventory, and cash handling
  • Ensure compliance with health and safety regulations and company policies
Requirements
  • Previous experience in a similar role or in a fast-paced customer-facing environment
  • Excellent leadership and communication skills
  • Ability to work under pressure and manage multiple tasks simultaneously
  • Strong knowledge of customer service principles and practices
  • Ability to work flexible hours, including evenings and weekends
What We Offer
  • Competitive hourly pay rate
  • A share of tips in addition to your hourly pay
  • Early wage withdrawal scheme
  • 25% discount on food and drink at Ed Cornwell Managed Houses
  • 25% discount on overnight Managed House Hotel bookings
  • Up to 40% discount on select purchases from the Visitor Centre Shop at Faversham
  • Sheps Hut discounts and special offers hub on 100's of high street shops and services
  • Access to a Workplace Mental Health Platform
  • Company pension plan
  • The opportunity to develop and move within our pubs, the Brewery, and Support Office
  • Flexible working hours
Company Culture

At Ed Cornwell, we pride ourselves on our authentic, independent business approach. We value our team members and strive to create a supportive and inclusive work environment. We believe in the importance of teamwork, pride, and passion in delivering exceptional customer service.

We are an equal opportunities employer and welcome applications from all qualified candidates. If you are a motivated and experienced Bar Team Leader looking for a new challenge, please submit your application.

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