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Aftersales Technical Support Specialist

2 months ago


Guildford, Surrey, United Kingdom Recruit Engineering Full time

Job Role: Applications Engineer

Location: Field-based in the South East region

Salary: £45,000 - £60,000 DOE

Perks: Company car, full travel expenses, IT equipment, tools, and more.

Recruit Engineering has been engaged by a leading CNC machinery company seeking dedicated and skilled Applications Engineers to join their team. The role involves providing high-quality technical support, training, and applications expertise to both internal teams and external clients.

  1. Provide machine setup, prove-out, and operator training across designated regions.
  2. Offer expert technical support to customers, dealers, and sales teams, including machine demonstrations and programming.
  3. Prepare machining methods and cycle time estimates, ensuring optimal performance.
  4. Support machine installations at customer sites and company showrooms.
  5. Deliver remote and on-site technical advice, troubleshooting, and after-sales support.
  6. Collaborate with international dealer networks and attend overseas training as required.