Business Development Specialist

6 days ago

City of London, United Kingdom British Business Bank Full time
About the Role

We are seeking a highly motivated and experienced Business Development Specialist to join our team at the British Business Bank. As a Business Development Specialist, you will play a key role in supporting small businesses and entrepreneurs across the UK.

Key Responsibilities
  • Manage and nurture a case load of Start Up Applicants, providing initial communication and ongoing engagement to support them through the application process.
  • Conduct preliminary reviews of new applications to determine eligibility, readiness, and support requirements.
  • Support Applicants in preparing their business documentation to meet the schemes' assessment criteria.
  • Provide ongoing business support to Applicants on a 1:1 or group basis, using a range of formats to help them understand, create, and refine core business documents.
  • Deliver mentoring support to Loan Recipients to help them make decisions about how to sustain and grow their business.
  • Conduct loan assessments, including due diligence on each Applicant, and make recommendations on whether and why the Applicant should receive a Start Up Loan.
  • Work closely with the schemes' Lending Team to agree an outcome for all Applications and communicate outcomes to Applicants.
Requirements
  • Experience of working in a targeted and fast-paced customer service environment using a range of communication tools.
  • Natural people person with prior experience of managing relationships.
  • Knowledge of the business support landscape and a clear understanding of the challenges facing small business owners.
  • Excellent interpersonal and relationship building skills, communication skills both written and verbal, attention to detail, and commitment to high-quality standards.
  • Comfortable working with numbers and managing multiple systems, well-organized, and target-driven.
About Us

We are proud to offer flexible working arrangements that empower our people to make their own decisions about where, when, and how they approach work. We believe that diversity is a strength and welcome candidates from a diversity of backgrounds who can bring a wealth of knowledge, experience, and ideas.

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