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Excel Help Desk Specialist
2 months ago
Our client, a well-established company, is seeking a skilled Help Desk Administrator to join their growing team. As a Help Desk Administrator, you will be responsible for providing exceptional support to clients and ensuring the smooth operation of their maintenance contracts.
Key Responsibilities:- Manage and coordinate maintenance contracts, ensuring timely and efficient delivery of services.
- Provide first-line support to clients, resolving issues and queries in a professional and courteous manner.
- Collaborate with contractors, trades, tenants, and management to ensure seamless communication and resolution of issues.
- Utilize MS Office, including Word and Excel, to maintain accurate records and reports.
- Strong experience in a call centre/contact centre or helpdesk environment.
- Excellent communication and interpersonal skills.
- Knowledge of construction or building trades is a plus.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
- Discounted gym membership and employee assistance program.
