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Technical Claims Manager
3 months ago
Position Overview:
As a Senior Technical Claims Specialist, you will take charge of a portfolio of intricate claims valued up to £500,000, encompassing severe injuries and fatalities. Your role will involve operating within the company's Delegated Authority, ensuring accurate reserving, and reporting to reinsurers as necessary.
Key Responsibilities:
- Manage a diverse caseload with a proactive approach, ensuring effective diary management while meeting personal KPIs and SLAs.
- Conduct thorough reviews of claims to ensure realistic and precise reserving in accordance with best practices, escalating cases that exceed your authority.
- Deliver comprehensive and timely written reports, along with verbal presentations, to stakeholders and reinsurers.
- Identify opportunities to engage external suppliers to optimize outcomes while minimizing claims expenditure.
- Provide mentorship and training to junior claims handlers as needed.
- Enhance your technical expertise through ongoing training and seminars, sharing insights and training on identified issues.
- Contribute to the establishment of technical philosophies and best practices within the business, participating in relevant projects as required.
Candidate Profile:
- Strong communicator with persuasive abilities and exceptional analytical skills.
- Self-motivated and capable of taking initiative to explore all avenues for achieving optimal business outcomes.
- Highly organized with superior time management skills, able to prioritize tasks effectively.
- A collaborative team player.
- Solid understanding of legal frameworks, including case law, statutes, CPR, and Pre-Action Protocols.
- Exemplifies professionalism and serves as a role model.
About Acorn Insurance:
Acorn Insurance is a dynamic organization with ample opportunities for growth within the financial services sector. With over 40 years of experience, we specialize in providing motor insurance solutions across the UK, serving over 50,000 customers.
We are committed to fostering a culture of respect and inclusivity, ensuring that all employees feel valued for their unique contributions. Our comprehensive training programs equip you with the necessary knowledge and tools to advance your career.
Employee Benefits:
- Generous annual leave starting at 31 days, increasing with service.
- Options for additional holiday purchases.
- Company sick pay and paid parental leave.
- Attractive pension scheme.
- Access to perks and discounts through Perk Box.
- Regular fresh fruit deliveries and complimentary hot drinks at select locations.
- Referral bonuses and a cycle-to-work scheme.
- Free eye tests and contributions towards eyewear.
- Opportunities for self-development and qualifications.
- Comprehensive mental health support and counseling services.
- Engagement in charity events and competitions.
All positions are subject to background checks. If you believe you would be a suitable fit for our team, we encourage you to reach out to discuss your potential career path with Acorn Insurance.
