Customer Service Specialist

2 days ago

Aberdeen, Aberdeen City, United Kingdom beBee Professionals Full time £20,000 - £25,000
Customer-Focused Sales Assistant

We are seeking a highly motivated and customer-oriented Sales Assistant to join our retail team in Aberdeen, United Kingdom. As a key member of our team, you will play a vital role in delivering exceptional customer service and supporting the store's day-to-day operations.

Responsibilities:
  • Provide top-notch customer service by greeting and assisting customers with product selection.
  • Offer expert product knowledge and advice to customers to enhance their shopping experience.
  • Operate the cash register and handle transactions efficiently and accurately.
  • Maintain the store's visual presentation and stock levels to ensure a welcoming environment for customers.
  • Assist with stock replenishment and inventory checks to ensure seamless store operations.
  • Ensure a clean and tidy store environment that meets our high standards.
  • Meet or exceed sales targets set by the store management through effective sales strategies and customer engagement.
Requirements:
  • Previous experience in retail or customer service is highly desirable.
  • Excellent communication and interpersonal skills to build strong relationships with customers and colleagues.
  • Ability to work in a fast-paced environment with a high level of energy and enthusiasm.
  • Friendly, approachable, and customer-oriented attitude that aligns with our company values.
  • Flexibility to work weekends, evenings, and holidays to meet the needs of our customers.
  • Basic IT skills for till and stock management systems to ensure efficient store operations.
Benefits:
  • Competitive hourly wage and sales incentives to recognize and reward outstanding performance.
  • Employee discounts on store products to enhance your shopping experience.
  • Training and development opportunities to grow within the company and develop your skills.
  • Friendly and supportive team environment that fosters collaboration and teamwork.
  • Flexible working hours to balance work and personal life.

If you are passionate about retail and customer service, we encourage you to apply for this exciting opportunity to join our dynamic team in Aberdeen.

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