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OT Cybersecurity Applications Engineering Lead Expert

2 months ago

Cannock, Staffordshire, United Kingdom GE Aviation Full time
Job Summary

Join GE Aviation's Global Customer Support team as an Operational Technology (OT) Cybersecurity Applications Engineering Lead Expert. This role is a key part of our team, responsible for delivering top-notch OT cybersecurity solutions to our customers.

Key Responsibilities
  1. Technical Support: Provide Level 3 technical support on assigned OT cybersecurity platforms, covering post-sales and some aspects of pre-sales technical support.
  2. Product Expertise: Demonstrate expertise in both partner and GE Vernova OT cybersecurity products and solutions, and design and tune OT cybersecurity products and solutions for complex schemes.
  3. Documentation and Training: Develop Application Notes, articles, and configuration notes to drive product sales and facilitate Grid Automation project delivery, and provide product/applications training on new products and product evolutions.
  4. Customer Engagement: Resolve customer complaints on OT cybersecurity products and solutions, and prepare necessary customer communication such as 8D and engineering reports.
  5. Site Visits and Travel: Conduct site visits for gathering evidence for analysis, troubleshooting, or customer meetings as needed, and travel up to 25% of the time.
  6. Technical Leadership: Provide technical leadership for OT cybersecurity, and work with Product Line and Product Security Lead teams on application and implementation of new/evolving standards and technologies in the product roadmap.
Requirements
  1. Cybersecurity Background: Hold a cybersecurity-related degree, and have in-depth understanding of OT cybersecurity applications and relevant standards in the grid automation domain.
  2. Experience: Possess extensive experience with OT cybersecurity solutions, and extensive and demonstrated years of experience in OT cybersecurity in the energy sector.
  3. Language Skills: Be fluent in English, and an additional language will be a plus.
  4. Project Management: Demonstrate ability to work in several projects simultaneously.